Feedback

Organizations are nothing if not the people who serve them. As such, all IT staff will play an important role in standing up this new organization. As we move forward with this transition, your feedback will be incredibly important to the transformation process.

Questions or feedback about the Commonwealth’s technology transformation? Email techtransformation@mass.gov or call (617) 660-TECH (8324) with your inquiries.

If you’d prefer to provide feedback anonymous, please use this survey.

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Our Mission

To provide secure and quality digital information, services, and tools to constituents and service providers when and where they need them.

Our Vision

We envision a modern IT organization that places our customers and constituents at the heart of everything we do, with an emphasis on security, speed, reliability, digital services, productivity tools, and customer service.