Epson Error Code 0x97: Demystifying the Issue and Finding Solutions

Introduction:

ElectraHelp ✅
Epson Printer
2 min readSep 5, 2023

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Epson printers are renowned for their reliability and high-quality prints, but they are not immune to occasional errors. One such error that can leave users baffled and frustrated is Error Code 0x97. This error can interrupt your printing tasks and hinder productivity. In this comprehensive guide, we aim to shed light on Epson Error Code 0x97, demystify its causes, and provide practical solutions to help you resolve it and have your printer up and running smoothly once again.

Understanding Error Code 0x97:

Epson Error Code 0x97 is a common error that can occur across various Epson printer models. It usually points to a hardware issue within the printer itself. When this error surfaces, it can manifest in different ways, including the printer abruptly shutting down, refusing to respond to print commands, or displaying an error message on your computer screen.

Common Causes of Error Code 0x97:

Internal Hardware Malfunction:

The primary cause of Error Code 0x97 is often an internal hardware malfunction, such as a malfunctioning motherboard or sensor.

Ink Overflow:

Excess ink buildup or ink leakage within the printer can trigger this error.

Outdated or Corrupted Firmware:

Outdated or corrupted printer firmware can sometimes lead to error codes, including 0x97.

Paper Jam or Obstruction:

Even a minor paper jam or obstruction within the printer’s paper path can cause this error.

Troubleshooting Solutions:

Now, let’s explore effective solutions to resolve Epson Error Code 0x97:

1. Power Off and Unplug:

  • First, turn off the printer and unplug it from the power source.
  • Wait for about 5–10 minutes to allow any residual power to dissipate.

2. Remove Obstructions:

  • Carefully open the printer and inspect the paper path for any obstructions or jammed paper.
  • Remove any paper or foreign objects that you find.

3. Clean Printer Components:

  • Open the printer cover and clean the print head and nozzles with a lint-free cloth and some distilled water. Handle the components gently to avoid causing damage.

4. Update Firmware:

  • Visit the official Epson website and check for firmware updates specific to your printer model. If available, download and install the latest firmware.

5. Check for Ink Leakage:

  • Inspect the printer for any signs of ink leakage. If you find any, clean it thoroughly.
  • Replace any ink-soaked components if necessary.

6. Contact Epson Support:

  • If none of the above steps resolves the issue, consider reaching out to Epson’s customer support or a qualified technician for further assistance. They can diagnose and address any underlying hardware problems.

Conclusion:

Epson Error Code 0x97 can be a perplexing issue, but with patience and the right troubleshooting steps, you can often resolve it and restore your printer to optimal functionality. It’s essential to follow the solutions provided in this guide carefully and consult with professionals if needed. Regular maintenance and prompt error resolution will keep your Epson printer performing reliably, ensuring that you continue to enjoy high-quality prints for years to come.

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ElectraHelp ✅
Epson Printer

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