UX task flows vs. user flows, as demonstrated by pancakes

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erika harano
Mar 2, 2019 · 4 min read

A common question students ask me when learning about interaction design is: what’s the difference between task flows and user flows?

While every designer seems to have a slightly different understanding of the two concepts, this is an effort to offer one perspective on the distinction.

Both task flows and user flows are deliverables that are generally useful within the interaction design phase of UX design processes, wherein we map out the structure, hierarchy…