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How AI Can Both Exclude and Include Disabled People From Work

Exploring the good, bad and ugly of AI at work

Photo by Bret Kavanaugh on Unsplash

Earlier this week I read a recent exclusive piece on the Guardian that caught my attention. The title read: “Call centre staff to be monitored via webcam for home-working ‘infractions’”. The article detailed how the company, Teleperformance, which employs around 380,000 staff in 34…

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