Customer Chronicles
The experience people have with you IS the brand and the brand IS their experience. Here we muse on the growth, CX and marketing impact of a relentless curiosity about how people use what you sell, how it fits into their lives, and how it makes those lives better (or doesn’t).
Customer Chronicles
The experience people have with you IS the brand and the brand IS their experience. Here we muse on the growth, CX and marketing impact of a relentless curiosity about how people use what you sell, how it fits into their lives, and how it makes those lives better (or doesn’t).
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