Version 2.0 — February 2017
Welcome to Everybody Helping and congratulations on choosing to do what you can for the important causes that you love. Everybody Helping is a trademark of ehco Giving, Inc. (“Everybody Helping”, “ehco”, “we” or “us”).
- By accessing or using any of the Everybody Helping websites (collectively, the “Websites”),
- By accessing or using any of the Everybody Helping services, or any applications (including mobile applications) made available by Everybody Helping (collectively, the “Services”), like making donations, or
- Nonprofit organizations who may receive donations through Everybody Helping’s Services, but do not subscribe to Everybody Helping’s Services
1. INTELLECTUAL PROPERTY
All trademarks, service marks, and trade names on the Websites, including the Everybody Helping marks (collectively the “Marks”) are trademarks or registered trademarks of ehco Giving, Inc. and are proprietary to us or other owners that have granted Everybody Helping the right and license to use such Marks. Everybody Helping owns all rights, title, and interest in the Websites and Services, all text, content, graphics, interfaces, code and materials, the look and feel, selection and arrangement, design, and organization of the Websites and Services, and the compilation of the content, code, data, and materials on the Websites and Services, including all intellectual property and proprietary rights (collectively, the “Content”). The Websites, Services, and Content are copyrighted and are the property of ehco Giving, Inc. We may change the Websites or Services or delete Content or features at any time, in any way, for any or no reason.
Except as we specifically agree in writing, no Content from the Websites may be used, reproduced, transmitted, distributed, or otherwise exploited in any way other than as part of the Websites. Requests for written consent may be made via email to email@example.com.
Everybody Helping shall be the sole and exclusive owner of the Services, Websites, and Content, all new versions, improvements, enhancements, additions, and modifications to the Services, Websites, or Content, all copyright, patent, trade secret, trademark, and other intellectual property rights related to the Services, Websites, and Content, and all tangible media on which the Services, Websites, and Content are maintained. You shall have no claim or right whatsoever with respect to the Services, Websites, or Content except for the limited license to use the Services, Websites, and Content granted herein. You may not use, copy, modify, transfer, or make any derivative works of all or any part of the Services, Websites, or Content, or any copy, adaptation, transcription, or merged portion thereof, except as expressly permitted hereunder. You may display and download specific Content from the Websites and Services solely for your own personal, non-commercial use. Otherwise, you may not copy, reproduce, distribute, transmit, display, perform, publish, license, modify, translate, adapt, create derivative works from, transfer, sell, or otherwise exploit the Websites, Services, or Content. If you undertake any such prohibited action, your license shall be automatically terminated.
You are solely responsible for the development, operation, maintenance, and use of Your Content. For example, you are solely responsible for:
- Backing up and securing Content at the Application level, except as delineated in a Business Associate Agreement you may enter into with us, or to the extent backups or security controls are provided as part of the Services;
- Compliance of Content with the Acceptable Use Policy, other Policies, and any applicable laws or regulations;
- Any claims relating to Your Content; and
- Properly handling and processing notices sent to you (or any of your affiliates) by any person claiming that Your Content violates such person’s rights, including notices pursuant to the Digital Millennium Copyright Act.
You represent and warrant to us that:
- You or your licensors own all right, title, and interest in and to Your Content and Applications;
- You have all rights in Your Content and Applications necessary to grant the rights contemplated by this Agreement;
- None of Your Content, Applications or End Users’ use of Your Content or Applications, or the Services, will violate the Acceptable Use Policy; and
- You will set up a process to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act.
Everybody Helping responds to notices of alleged copyright infringement and terminates accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act. Please see Section 7 of this Agreement. We reserve the right to take Remedial Action upon receipt of a valid DMCA notice.
2. Proprietary rights
In general, except as expressly set forth below in Sections 8 and 9, this Agreement does not grant either party any rights, implied or otherwise, to the other’s Content or any of the other’s intellectual property. As between the parties, you own all intellectual property rights in your Applications and customer data, and we own all intellectual property rights in the Services.
Notwithstanding that general principle:
- You consent to our use of Your Content to provide the Services to you and any End Users;
- We may disclose Your Content to provide the Services to you or any End Users;
- We may disclose Your Content to comply with any request of a governmental or regulatory body (including subpoenas or court orders); and
- If you provide any suggestions to us, we will own all right, title, and interest in and to your suggestions, even if you have designated the suggestions as confidential. We and our affiliates will be entitled to use your suggestions without restriction. You hereby irrevocably assign us all right, title, and interest in and to your suggestions.
3. Digital Millennium Copyright Act
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Everybody Helping Services, please notify our copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (“DMCA”). For your complaint to be valid under the DMCA, you must provide the following information in writing:
- An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
- Identification of the copyrighted work that you claim has been infringed;
- Identification of the material that is claimed to be infringing and where it is located on the Service;
- Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
- A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
Submit the above information to:
ehco Giving, Inc.
Attn: DMCA Notices
8920 Business Park Dr. #250
Austin, TX 78709
Everybody Helping will promptly terminate without notice the accounts of users that are determined by Everybody Helping to be “repeat infringers.“ A repeat infringer is a user who has been notified of infringing activity or has had Content removed from the Service at least twice.
This procedure is exclusively for notifying Everybody Helping that your copyrighted material has been infringed. This policy is intended to protect and comply with Everybody Helping’s rights and obligations under the DMCA, including 17 U.S.C. § 512(c), but does not constitute legal advice. You should contact an attorney for counsel regarding your specific legal rights and obligations.
2. ACCEPTABLE USE
The examples described in this policy are not exhaustive. We may modify this policy at any time by posting a revised version on the Everybody Helping Site. By using the Services or accessing the Everybody Helping Site, you agree to the latest version of this policy. If you violate this policy or authorize or help others to do so, we may suspend or terminate your use of the Services.
WE RESERVE FULL AND FINAL DISCRETION AS TO WHETHER CERTAIN USES VIOLATE THIS ACCEPTABLE USE POLICY. YOU AGREE THAT OUR DETERMINATION IS FINAL.
1. No Illegal, Harmful, or Offensive Use or Content
You may not use, or encourage, promote, facilitate or instruct others to use, the Services or Everybody Helping Site for any illegal, harmful or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, or offensive.
Prohibited activities or content include:
- Illegal Activities: Any illegal activities, including advertising, transmitting, or otherwise making available gambling sites or services or disseminating, promoting or facilitating child pornography.
- Harmful or Fraudulent Activities: Activities that may be harmful to others, our operations or reputation, including offering or disseminating fraudulent content, goods, services, schemes, or promotions (e.g., make-money-fast schemes, Ponzi and pyramid schemes, phishing, or pharming), or engaging in other deceptive practices.
- Infringing Content: Content that infringes or misappropriates the intellectual property or proprietary rights of others.
- Offensive Content: Content that is defamatory, obscene, abusive, invasive of privacy, or otherwise objectionable, including content that constitutes child pornography, relates to bestiality, or depicts non-consensual sex acts.
- Harmful Content: Content or other computer technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including viruses, Trojan horses, worms, time bombs, or cancelbots.
- No High Risk Activities
You agree not to use the Services for High Risk Activities, as defined in the Everybody Helping Terms of Service.
- No Security Violations
You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”).
Prohibited activities include:
- Unauthorized Access: Accessing or using any System without permission, including attempting to probe, scan, or test the vulnerability of a System or to breach any security or authentication measures used by a System.
- Interception: Monitoring of data or traffic on a System without permission.
- Falsification of Origin: Forging TCP/IP packet headers, e-mail headers, or any part of a message describing its origin or route. This prohibition does not include the use of aliases or anonymous remailers.
- Hacking: Interfering with the security-related features of the Services
2. No E-Mail or Other Message Abuse
You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender’s identity without the sender’s explicit permission. You will not collect replies to messages sent from another Internet service provider if those messages violate this policy or the acceptable use policy of that provider.
- No Network Abuse
- You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them.
Prohibited activities include:
- Monitoring or Crawling: Monitoring or crawling of a System that impairs or disrupts the System being monitored or crawled.
- Denial of Service (DoS): Inundating a target with communications requests so the target either cannot respond to legitimate traffic or responds so slowly that it becomes ineffective.
- Intentional Interference: Interfering with the proper functioning of any System, including any deliberate attempt to overload a system by mail bombing, news bombing, broadcast attacks, or flooding techniques.
- Operation of Certain Network Services: Operating network services like open proxies, open mail relays, or open recursive domain name servers.
- Avoiding System Restrictions: Using manual or electronic means to avoid any use limitations placed on a System, such as access and storage restrictions.
- Malware: Uploading or otherwise any disseminating viruses, adware, spyware, worms, or other malicious code.
You agree not to take any action (directly or indirectly) that imposes or may impose (as determined by Everybody Helping in our sole discretion) an unreasonable or disproportionately large load on Everybody Helping’s or its third party providers’ infrastructure.
- No Trolling
You agree not to:
- Access the Services to bring an intellectual property infringement claim against Everybody Helping or any of Everybody Helping’s affiliates, customers, vendors, business partners, or licensors;
- Develop or create a competing product or service;
- Copy, modify, create a derivative work of, reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract the source code of the Services or any component thereof;
- Sub-license, resell, or distribute the Services or any component thereof separate from any integrated application;
- Violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third party intellectual property right;
- Post, upload, or distribute any Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate;
- Perform any fraudulent activity, including impersonating any person or entity or claiming a false affiliation; misrepresenting the source, identity or content of information transmitted via the Services; accessing any other Service account without permission, or falsifying your age or date of birth.
3. Our Monitoring and Enforcement
We reserve the right, but do not assume the obligation, to investigate any violation of this policy or misuse of the Services or Everybody Helping Site. We may:
- Investigate violations of this policy or misuse of the Services or Everybody Helping Site;
- Remove, disable access to, or modify any content or resource that violates this Policy or any other agreement we have with you for use of the Services or the Everybody Helping Site; and
- Report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this policy.
4. Reporting Violations of Unacceptable Use
If you become aware of any violation of this policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation.
To report any violation of this policy, please email us at firstname.lastname@example.org.
You acknowledge and agree that:
- You will not use the Websites or Services in connection with pyramid schemes, chain letters, junk email, spamming, or any duplicative or unsolicited messages (commercial or otherwise).
- You will not publish, post, upload, distribute, or disseminate any materials that violate any legal rights (such as rights of privacy and publicity, intellectual property rights, or any other legal rights) of others, or otherwise violate any such rights using the Websites or Services.
- You will not publish, post, upload, distribute, or disseminate any profane, defamatory, obscene, indecent, or unlawful topic, name, image, material or information.
- You will not publish, post, upload, distribute, or disseminate any content that, in the sole judgment of Everybody Helping, is objectionable, or which may expose the Websites, Services, or their users to any harm.
- You will not publish, post, upload, distribute, or disseminate any topic, name, material, or information that incites discrimination, hate, or violence towards one person or a group because of their race, gender, sexual orientation, religion, or national origin, or that insults the victims of crimes against humanity by contesting the existence of those crimes.
- You will not upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another.
- You will not download any file or information that you know, or reasonably should know, cannot be legally distributed in such manner.
- You will not falsify or delete any author attributions, legal or other proper notices, or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
- You will not restrict or inhibit any other authorized user from using and enjoying the Websites or Services.
- You will not violate any applicable laws or regulations.
- You will not create a false identity for the purpose of misleading others.
We take no responsibility and assume no liability for any content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto, nor is Everybody Helping liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, or profanity you may encounter. Everybody Helping is not liable for any statements, representations, or content provided by its Users on the Websites or through the Services. Although we have no obligation to screen, edit, or monitor any of the content posted to or distributed through any interactive area of the Websites or through the Services, we reserve the right, and have sole discretion, to remove without notice any content posted or stored on the Websites or through the Services.
4. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL WE, OUR LICENSORS OR LICENSEES, OR ANY OF THE FOREGOING ENTITIES’ RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS, OR SUPPLIERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, BUSINESS INTERRUPTION, LOST DATA, PERSONAL INJURY (INCLUDING DEATH), AND PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, THAT RESULT FROM (A) THE USE OF, OR THE INABILITY TO USE, THE WEBSITES, SERVICES, OR CONTENT, OR (B) THE CONDUCT OR ACTIONS, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE WEBSITES OR SERVICES OR ANY OTHER PERSON OR ENTITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE EXCEED THE AMOUNT PAID BY YOU, IF ANY, OR $100 (WHICHEVER IS LESS) FOR ACCESSING OR PARTICIPATING IN ANY ACTIVITY RELATED TO THE WEBSITES OR SERVICES. MOREOVER, UNDER NO CIRCUMSTANCES SHALL WE, OUR LICENSORS, OR LICENSEES, OR ANY OF THE FOREGOING ENTITIES’ RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS, OR SUPPLIERS, BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND OUR OR THEIR REASONABLE CONTROL.
When you, as an individual donor, enter your contact information to sign up for a Everybody Helping account, you agree and consent that Everybody Helping may send you communication relating to our products, events, or recommended nonprofit organizations. When you, if a nonprofit, submit your organization’s contact information to sign up for an account with Everybody Helping, you agree and consent that Everybody Helping may send your organization communication relating to our products, events, or other business information. Please contact us at email@example.com to opt out of receiving such communication.
6. CUSTOMER DATA
Everybody Helping may update or otherwise modify the Services or Websites at any time for any reason in Everybody Helping’s sole discretion. Everybody Helping may shut down the Services or Websites for maintenance and development work when necessary. Everybody Helping shall have no obligation whatsoever to customize, modify or improve the Services or Websites.
THE CONTENT, THE WEBSITES, THE SERVICES, OR ANY THIRD PARTY WEBSITES OR SERVICES LINKED TO FROM THE WEBSITES OR OTHERWISE ACCESSED BY YOU IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, COMPATIBILITY, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT ANY CONTENT WILL BE ERROR-FREE, THAT ACCESS THERETO WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITES, THE SERVICES, OR THE SERVERS THAT MAKE SUCH CONTENT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MOREOVER, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF ANY CONTENT. YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US WITH RESPECT TO CONTENT AND ANY CONTENT YOU PROVIDE TO THIRD PARTY WEBSITES (INCLUDING CREDIT CARD AND OTHER PERSONAL INFORMATION).
The Services include online help functions and a “Frequently Asked Questions” section to assist you and your access holders in the use of the Services. Everybody Helping currently makes customer support and services available at no cost to You, via telephone and email on weekdays between 8:00AM and 6:00PM Central time, excluding holidays that are recognized by Everybody Helping. However, the provision of such customer support and services is subject to change at any time without notice, in Everybody Helping’s sole discretion.
8. GENERAL PROVISIONS
Supply of goods, services, and software through the Websites is subject to United States export control and economic sanctions requirements. By acquiring any such items through the Websites, you represent and warrant that your acquisition comports with and your use of the item will comport with those requirements. Without limiting the foregoing, you may not acquire goods, services, or software through the Websites if: 1) you are in, under the control of, or a national or resident of Cuba, Iran, North Korea, Sudan, or Syria or if you are on the U.S. Treasury Department’s Specially Designated Nationals List or the U.S. Commerce Department’s Denied Persons List, Unverified List or Entity List or 2) you intend to supply the acquired goods, services, or software to Cuba, Iran, North Korea, Sudan, or Syria (or a national or resident of one of these countries) or to a person on the Specially Designated Nationals List, Denied Persons List, Unverified List, or Entity List.
9. DONATION SERVICES (“Donation Services”)
If you are a nonprofit organization that will be receiving donations through our Donation Services, but do not create a Nonprofit Account (“Nonprofit Account”) to access our Donation Services, these provisions (in addition to all the foregoing) shall apply to you.
- Limited License
Provided you have registered your organization with GuideStar, Everybody Helping hereby grants to you a nonexclusive, revocable, royalty-free limited license to use a Everybody Helping donation site URL Link (“Link”) and to share a Link to that URL on your website, social media channels, and other appropriate online channels solely as necessary for, and for the purpose of, facilitating online donations to your 501(c)(3) charitable organization.
You agree not to use the Link in a manner that is, or otherwise include materials on your website, social media channels, and other appropriate online channels that are, disparaging of Everybody Helping or GuideStar. You also agree not to use the Link on a website with content that is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or that would constitute or encourage a criminal offense, violate the rights of any party, or otherwise give rise to liability or violate any law, as determined by Everybody Helping in its sole discretion.
You understand that Everybody Helping has not authorized, sponsored, endorsed, or approved your website, your organization, or your organization’s activities and agree that the Link shall not be used in any manner that would falsely convey such sponsorship, endorsement, or approval by Everybody Helping. Everybody Helping reserves all proprietary rights in and to the Link and all other Everybody Helping trademarks not expressly granted herein. You agree that Everybody Helping can revoke this license at any time for any or no reason upon notice by Everybody Helping to you and you agree upon receipt of such notice immediately to cease using the Link, if applicable.
You also agree that this license shall be automatically terminated without any action on Everybody Helping’s part should you no longer possess tax-exempt status under Internal Revenue Code (“IRC”) Section 501(c)(3).
In exchange for receiving any donations through the Everybody Helping Donation Services, you represent and warrant to Everybody Helping that at all times you will be receiving donations through our Donation Services:
- You are recognized by the Internal Revenue Service as exempt from federal income tax under IRC Section 501(c)(3), and have public charity status under Section 509(a)(1) or (2), are not classified by the Internal Revenue Service as a Type III supporting organization under IRC Section 509(a)(3), and will utilize all donations received through use of the Everybody Helping Donation Services in accordance with such tax-exempt status, and your website will not violate any restrictions imposed by applicable law on IRC Section 501(c)(3) entities, including but not limited to those proscribing political activity or proscribing the use of your income or assets for a private purpose;
- You understand that the contribution to your charity is being made to The Everybody Helping Foundation, a Texas nonprofit corporation and donor advised fund (tax ID 81–4858492)(“EHF-DAF”) that we have partnered with to provide specific donation collection and distribution services, which EHF-DAF will distribute to you, provided that you are a public charity in good standing with the IRS at the time of the distribution and as required by the IRC and Internal Revenue Service, EHF-DAF has exclusive legal control over the donation;
- You understand you may have obligations to register under, and covenant that you shall fully comply and bear the costs associated with, any and all applicable state and local statutes governing the solicitation of charitable solicitations, including but not limited to fulfilling any registration requirements thereof;
- You shall promptly notify Everybody Helping of any change in your tax-exempt status, and any inquiry by the IRS or any state or local government regarding the matters described in (a) and (b) above;
- The donor of any online donation will not receive, nor be promised to receive, any valuable goods or services as a result of such donation, unless we are acting as an agent providing such services on your behalf;
- You grant Everybody Helping the authority to collect donations on your behalf, and consent to the use of your organization’s name on the Websites; and
- The Donation Services cannot be used to process membership payments, merchandise payments, or to accept donations that were not made directly by the donor to your organization through the Donation Services.
10. PROCESS OF RECEIVING DONATIONS FROM EVERYBODY HELPING
When a donor recommends to Everybody Helping that it distribute its donations to you, EHF-DAF shall grant 100% of such donations actually collected by EHF-DAF to you (provided you are a public charity in good standing with the IRS at the time of distribution).
You will receive these donation distributions through checks, the aggregate donations totaling at least $10 (“Minimum Distribution Amount”), shall be disbursed to you within thirty (30) days after the end of each month and shall be accompanied by an email statement showing the donations collected and distributed. Please review these donation statements carefully and report any concerns to Everybody Helping in a timely manner; failure to do so will limit your rights and our ability and obligation to respond. Everybody Helping and EHF-DAF shall have the right to update the Minimum Disbursement Amount from time to time in its sole discretion. If donations directed to you do not meet the Minimum Disbursement Amount, EHF-DAF will hold donations to you until the sum of the aggregate donations meets the Minimum Disbursement Amount. Notwithstanding the foregoing, EHF-DAF shall disburse any donations to you at the end of every twelve (12) months, regardless of whether or not such amount is less than the Minimum
1. Disbursement Amount
As donations are not refundable to the donor, EHF-DAF retains the right to distribute donations recommended for you to another charity if you are no longer in good standing as a public charity with the IRS, if you appear on the Office of Foreign Assets Control (OFAC) list of organizations with suspected ties to terrorism or if you have not cashed checks issued by EHF-DAF to you within 3 months of the date of issue.
2. User Data
“User Data” shall mean all information collected by Everybody Helping from any user who makes an online contribution designated for you via the provided Donation Services. “Individually Identifiable User Data” shall mean that subset of User Data which can be reasonably used to identify a specific individual, such as name, address and/or phone number.
Except as provided herein, all User Data shall be deemed to be jointly owned by Everybody Helping and EHF-DAF. Without the express permission of the user, neither Everybody Helping nor NFG-DAF shall sell, rent, or share the Individually Identifiable User Data to you or any other third party. Everybody Helping may transfer or disclose Identifiable User Data to third party service providers as needed in order to provide services to Everybody Helping, and in such cases, the third parties’ use of such information will be restricted solely to their roles in providing those services. Everybody Helping may use Individually Identifiable User Data for statistical analyses and internal business purposes such as identifying fundraising trends. Everybody Helping and EHF-DAF shall maintain and store all User Data in compliance with their then-current privacy and security policies.
3. Cancelled Donations
- All donations processed by NFG-DAF are final and may not be refunded.
- In the event that Everybody Helping receives notification of a charge back or a disputed charge from a credit card company as a result of a donation granted to you:
- Everybody Helping will contact the donor via email.
- Everybody Helping will inform the donor how they can continue with their donation, and inform the donor that canceling their donation will require you to refund their contribution to Everybody Helping.
- If the donor does not respond affirmatively to continue with their donation or clear the charge back with their bank within thirty (30) calendar days, then you will be required to return the charge back donation amount to Everybody Helping within forty-five (45) calendar days from the original email notification.
- Everybody Helping shall have the right to:
- Deduct charge back amounts from your future distribution checks until the charge back and related administrative fees are paid in full, if the charge back amount is greater than $100;
- Terminate your access to the Donation Services; and/or
- Pursue any necessary legal action in order to recover the disputed charge back amounts. You acknowledge and agree that if Everybody Helping finds you did not, in good faith, attempt to refund Everybody Helping with the charge back amount in question, then you will pay for all of Everybody Helping’s expenses (including, but not limited to, courts costs and attorney fees) related to any legal action initiated for the purpose of recovering the disputed charge back amounts from you.
11. DISCLAIMER OF WARRANTIES