I cried over the phone to my “personal banker.”
In a previous “shortie,” I ranted about the oxymoron that is “customer service.”
Yesterday, that service, or the lack of it, reduced me to tears. I had just finished writing a very emotional piece and was drained.
I was checking my bank balance and imagine my “surprise” to see nearly $360 withdrawn from OfficeMax, over three days. Two of the charges were duplicates. All were related to a…