The oxymoron that is “customer service.”
I’ve just spent two hours of my life trying to “get organized.”
For weeks, in an attempt to declutter, I’ve amassed a shit-ton of stuff that I’m eager to dump. And, normally, we receive calls from Amvets every couple of months asking us if we’d like them to pick up our donations.
As we haven’t heard from their rep in a while, I called them to schedule a pickup. They can’t find our address in their “system.” They’ve been friggin’ coming here for years and can’t find us.
Why is everything so ridiculously difficult? The simple act of paying a bill through an automated system — which is supposed to simplify the process — can take up to three tries before completion. Hit the pound sign too quickly and you’re screwed.
Is it just me? Or do you, too, sometimes feel like punching a wall?
