The oxymoron that is “customer service.”

I’ve just spent two hours of my life trying to “get organized.”
For weeks, in an attempt to declutter, I’ve amassed a shit-ton of stuff that I’m eager to dump. And, normally, we receive calls from Amvets every couple of months asking us if we’d like them to pick up our donations.
As we haven’t heard from their rep in a while, I called them to schedule a pickup. They can’t find our address in…