Can Trello Help Us Eliminate Silos?

A one-stop shop for organisational change

Paul Taylor
What I’m Thinking
2 min readNov 26, 2017

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Back in March , Tom Hartland posed the question:

Aren’t large scale transformations everything our small but perfectly formed innovation lab should be fighting against? Transformation programmes are mostly linear, planned, time-framed, well resourced. The exact opposite of us.

Since then we’ve been doing a lot of work on joining the dots between the two.

That means identifying the things that have a lot of maturity and are ready to build — and weeding out the concepts that need a lot more thinking about.

Over the past 12 months we’ve done a lot of work to bust apart organisational silos. The danger is that as the service design moves into formal projects that the silo thinking starts to re-emerge.

One of the ways to break down silos – or at least better connect them – is to create a compelling innovation agenda.That’s where our new Trello board comes in. We’ve identified 10 initial questions that we want to focus the organisation on.

Ten questions that help us get past those impenetrable walls of “how we do things around here.” and get things moving.

Having an openly accessible one-stop shop will allow us to track all the activities that are going on to answer those questions.

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Paul Taylor
What I’m Thinking

Innovation Coach and Co-Founder of @BromfordLab. Follow for social innovation and customer experience.