Two Lessons For Using Feedback

How to navigate the polarizing world of critique in product design — and make better decisions doing it

J.T. Trollman
Sep 15, 2015 · 8 min read
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Go this way! No, go that way!

How do we take criticism?

1. Know Your Core Value

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Spandex is always a good look for creative-types.

2. When In Doubt, Count

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The face of accepting feedback.
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Not every data-driven decision is straightforward: In this case, the opinions will likely tell me which data to listen to. Other times, it’s the inverse.


Facebook Design

Designing for the global diversity of human needs.

Thanks to Tria Chang, Lisa Sy, Jonathon Colman, Julius Tarng, and Trevor Phillippi

J.T. Trollman

Written by

Product design manager and curious individual. I love AI, maps, problem-solving, transit, privacy & safety issues, and photography. SF native.

Facebook Design

Designing for the global diversity of human needs.

J.T. Trollman

Written by

Product design manager and curious individual. I love AI, maps, problem-solving, transit, privacy & safety issues, and photography. SF native.

Facebook Design

Designing for the global diversity of human needs.

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