FactoryFinder 2.0: what is new on our E-marketplace?

Polina Gugunova
FACTORYFINDER
Published in
3 min readMar 21, 2017

Here we are comming up with a new version of FactoryFinder service. After gathering users’ feedback we analysed it properly and implemented some new functions to help you manage everyday tasks more efficiently. So what are the new features and how to use them for your business?

Company profile

Every company can introduce itself to FactoryFinder customers and share its values. It’s a way to promote yourself and create closer and longer customer relationships. Describe your market experience, important orders and business advantages in Company profile. This will definitely be appealing and helpful for customers seeking a contractor. When clients receive your offers they instantly see your company information, so the more often you reply — the quicker you customers base grows.

Order validation

Every order is validated by our managers: we contact a client, specify the order details, add all the necessary information. Thus contracting companies get only verified and detailed orders from real customers. It saves a huge amount of time spent on communication with clients.

Extended reply form

Communication with customers becomes even more simple. To make an offer you need to fill in just a single reply form. All the important information may be included: the cost and dates of completion, additional conditions and bonuses for the client.

Open contacts of the companies

In the order card customer may see offer list with the contacts of contracting companies. They can use it immediately: print if needed, communicate the deal with interesting contractors and then choose the optimal offer. Be in touch!

Full client support

When offers are received, we contact the customer to explain the request details and help to make a gainful choiсe. This way orders are closed more quickly and goods are delivered by appointed dates.

Handy account management

Order management becomes fast and easy. Your incoming and outcoming orders are located in the “Orders” section. To view all the current orders relevant for your business, go to “Find order” section.

We appreciate all suggestions and opinions about our platform. Please leave your feedback here or contact us by email sales@factoryfinder.io

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