Email Policy*

Please begin assignments with enough time to ask a question several days before the assignment is due. Students should not rely on or expect an immediate response to questions sent via email to the instructor.

Learning how to troubleshoot technical issues and locate relevant resources is crucial in your long-term success with programming. With this in mind emails with technical questions must at a minimum contain the following:

  • a clear description of what you are trying to do, and what the problem is
  • a summary of the steps you have already taken to address the issue
  • screenshots (where applicable) that help to explain the problem
  • a link to at least one website you consulted for assistance with the issue before writing the email. is one such resource, googling the error message, referencing mozilla docs are all acceptable as well.

*this email policy is borrowed and adapted from Dare Brawley’s Method in Spatial Research course.



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