Faqbot in-app : Automated helper bot for mobile application
Faqbot in-app lets you add a chatbot to answer automatically your frequently asked questions in your mobile application.
Why are we launching Faqbot in-app?
Since our version 1.0 launched 6 months ago we got multiple requests to integrate Faqbot on mobile applications and with other application widgets such as Intercom, Zendesk and others.
We launch our Chat API feature so mobile app builder can easily integrate Faqbot into their app. So users can chat directly in the app with an automated helper bot that answers frequently asked questions automatically.
Now, 20 days after our version 2.0 launched and up voted to product no.3 of the day on Product Hunt. We are launching Faqbot in-app.
There are more than 5 millions apps in the world and estimated to generate $41.1 billion in gross annual revenue in 2015 and projected to exceed $189 billion by 2020.
What is Faqbot in-app ?
Faqbot in-app is a feature. It is an extension of our current offering. Today customers subscribe to our service, setup their FAQ database in minutes. Their chatbot is ready for installation on their website and Facebook pages by copy-pasting a snippets of code or to connect with their Facebook page. No coding skills needed.
Now with this Chat API they can install Faqbot directly into their mobile application. So their users can chat with the bot and get answer automatically to their frequently asked questions. Without needing to leave the app or their smartphone.
How can I integrate this?
Easy. After your signup and setup your FAQ database. Go to the installation tab and click the ‘On mobile app’ tab to get a snippet of code. Add a post request with this code in your mobile app script. This code will install your chatbot in your application.
Simple and straight forward. Or forward this instructions to your mobile app developer to have them integrate this for you.
Who is this for?
We have companies using this feature for customer support purpose in the app — to automatically answer their frequently asked questions with a chatbot. Other companies use this as part of their on boarding process to showcase their value proposition to convert free account into paid users.
Below are the benefit of Faqbot in-app for some models :
- Mobile application with a free model : An automated helper bot to answer your frequently asked questions automatically to reduce your customer support workload.
- Mobile app with freemium model : An automated helper bot that guide your users to predefine outcome such as show casing your value proposition or premium feature.
- Mobile app with subscription model : Provide premium support service that combine both automated helper bot and possibilities for user to chat with a human agents.
- Mobile app with in-app purchase : An automated helper bot to qualify and propose your different in-app offer to increase conversion or in-app sales.
Above use cases are not exhaustive but rather based on our current conversations. Do tell us what is your requirement !
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Faqbot turns FAQ page into a chatbot in minutes. Faqbot is used for customer support, sales and lead generation purpose on website, Facebook page and in mobile application.
Sign up for our 14-day free trial : https://goo.gl/fQnrho
