How to Fix Your Toxic Culture

Office culture doesn’t turn toxic because of a few bad seeds. It turns toxic because leadership didn’t see or outright ignored the signs that something was amiss

Fast Company
Fast Company

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Photo: Syed Abdul Khaliq/Flickr/CC BY 2.0

By Meghan Butler

Over the past year, we’ve heard a lot about toxic workplaces and their repercussions. But many of the stories often miss a critical issue. Office culture doesn’t turn toxic because of a few bad seeds. It turns toxic because leadership didn’t see or outright ignored the signs that something was amiss.

“Leadership sets the tone of the workplace culture and acceptable behavior patterns,” says Shahnaz Broucek, a professor of coaching and mentoring for MBA students at the University of Michigan. “Conflict avoidance, chronic stress, and office politics can lead distracted leaders to unconsciously allow negative behaviors like bullying to poison the well.”

In a recent study by Warble, a platform that offers anonymous employee feedback directly to HR departments, one-third of respondents remain silent because the offender is their manager; or they outright fear retaliation or losing their job. One in five have trouble describing insidious behavior. Even more alarming, close to half of respondents don’t believe any action will be taken.

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Fast Company
Fast Company

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