<![CDATA[Carlos Cordero on Medium]]> https://medium.com/@carlos.cordero?source=rss-b7fddaa579e3------2 https://d262ilb51hltx0.cloudfront.net/fit/c/150/150/1*_xZTIf9WAYbTB3mqyjZ_KA.jpeg Carlos Cordero on Medium https://medium.com/@carlos.cordero?source=rss-b7fddaa579e3------2 RSS for Node Fri, 15 Apr 2016 14:04:47 GMT <![CDATA["Friction, Dissonance, and Separation, the three cardinal sins of Customer Experience" in Marketing Maturity]]>

Of the multitude of sins that can send us to marketing hell, few are worse than that three cardinal sins of customer experience: friction…

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]]> https://medium.com/marketing-maturity/friction-dissonance-and-separation-the-three-cardinal-sins-of-customer-experience-c765126cd3b6?source=rss-b7fddaa579e3------2 https://medium.com/p/c765126cd3b6 Thu, 10 Mar 2016 18:43:02 GMT <![CDATA["Information Security is a Marketing Responsibility" in Marketing Maturity]]>

In our world of 24/7 digitally enabled customer experiences, digitally enhanced and extended customer journeys, and highly fragmented…

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]]> https://medium.com/marketing-maturity/information-security-is-a-marketing-responsibility-498113a93213?source=rss-b7fddaa579e3------2 https://medium.com/p/498113a93213 Thu, 25 Feb 2016 21:27:26 GMT <![CDATA[You have penned this after just 18 months.]]>

Impressive. You are on the right road. Keep worrying and keep hoping.

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]]> https://medium.com/@carlos.cordero/you-have-penned-this-after-just-18-months-44e6e5d3c39?source=rss-b7fddaa579e3------2 https://medium.com/p/44e6e5d3c39 Tue, 23 Feb 2016 01:36:14 GMT <![CDATA[Bravo! Hear, hear!]]>

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]]> https://medium.com/@carlos.cordero/bravo-hear-hear-43d52c51760e?source=rss-b7fddaa579e3------2 https://medium.com/p/43d52c51760e Tue, 23 Feb 2016 01:31:47 GMT <![CDATA["Ethics and morality are paramount aspects of customer experience and branding" in Marketing Maturity]]>

In this day and age, the making and delivery of a leading world-class product or service requires a lot more than just having outstanding…

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]]> https://medium.com/marketing-maturity/ethics-and-morality-are-paramount-aspects-of-customer-experience-and-branding-38d9a02d5554?source=rss-b7fddaa579e3------2 https://medium.com/p/38d9a02d5554 Fri, 19 Feb 2016 05:09:49 GMT <![CDATA["Apple Retail unifies physical and digital into a seamless experience. Is your firm doing it too?" in Marketing Maturity]]>

Angela Ahrendts, DBE, is one of the most clear and insightful minds in marketing. She is also a hell of a manager who can execute the most…

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]]> https://medium.com/marketing-maturity/apple-retail-unifies-physical-and-digital-into-a-seamless-experience-is-your-firm-doing-it-too-6d231daa3582?source=rss-b7fddaa579e3------2 https://medium.com/p/6d231daa3582 Tue, 09 Feb 2016 12:35:56 GMT <![CDATA[I have just finished updating my page and I am very pleased with the results.]]>

Full marks on the enhancements and changes!

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]]> https://medium.com/@carlos.cordero/i-have-just-finished-updating-my-page-and-i-am-very-pleased-with-the-results-4ec6c5cf0895?source=rss-b7fddaa579e3------2 https://medium.com/p/4ec6c5cf0895 Wed, 20 Jan 2016 22:20:53 GMT <![CDATA[Thank you, Craig! That was really nicely done.]]>

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]]> https://medium.com/@carlos.cordero/thank-you-craig-that-was-really-nicely-done-df3e531722a0?source=rss-b7fddaa579e3------2 https://medium.com/p/df3e531722a0 Mon, 19 Oct 2015 01:09:35 GMT <![CDATA[Laura, this is one of the best BUSINESS article I have ever read.]]>

I wish everyone could read this on HBR, WSJ, Financial Times, The Economist, and/or Forbes.

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]]> https://medium.com/@carlos.cordero/laura-this-is-one-of-the-best-business-article-i-have-ever-read-dc628d7d9e09?source=rss-b7fddaa579e3------2 https://medium.com/p/dc628d7d9e09 Thu, 15 Oct 2015 17:03:58 GMT <![CDATA[What a fantastic reflexion, Laura!]]>

I have forwarded it to another business woman :) I am very proud of calling you a colleague I admire.

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]]> https://medium.com/@carlos.cordero/what-a-fantastic-reflexion-laura-aad116669d03?source=rss-b7fddaa579e3------2 https://medium.com/p/aad116669d03 Sat, 29 Aug 2015 02:57:13 GMT