RV Commander drives road readiness for motor coach owners

Claris Editorial Team
FileMaker
Published in
5 min readJan 21, 2017

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By FileMaker editorial staff

Custom FileMaker app drives insight and visibility into complex technical systems, tracks total cost-of-ownership and quality, and ensures road readiness for discriminating motor coach owners.

When a motor coach owner purchases the vehicle of their dreams, they typically receive a large quantity of printed documentation that offers little actionable insight into their new coach’s systems and features.

Historically, coach owners have been left without adequate knowledge and insight into how to operate and maintain their vehicle. This means critical chassis and house components often fail prematurely, downstream repairs become costly, and owners are plagued with loss of use due to unscheduled mechanical breakdowns. Valuable warranty benefits are often lost due to failure to perform scheduled maintenance, while the total cost of ownership is increased, and the long-term resale value is reduced.

Ready to command the road

RV Commander Pro Edition is designed to change all of that. Built on FileMaker Pro’s solid architecture, rapid application development environment, and exceptional UI design tools, the app provides motor coach owners with a comprehensive and well-integrated desktop/mobile solution. The solution gives owners access to complex technical manuals, diagrams and schematics; tracking service, maintenance, repairs, and recalls; managing and monitoring fuel and fluids expenses; access to maps and directions; and a wide-range of advanced dashboards to monitor critical motor coach subsystems and quality control metrics.

The app captures the following information:

· Engineering and technical documentation

· Cost of ownership expenses

· Service and repair information

· Trip data

· A variety of document/image/video formats to bring media-rich, interactive, and dynamic information to life

These features ensure that problems and downtime are minimized, critical motor coach systems are checked and regularly maintained, and the owner is ready to travel.

The RV Commander story

RV Commander, LLC is a family-owned and operated company. Their vision from the beginning was to deliver an exceptional mobile experience, reduce operations and maintenance costs, and maximize the long-term value of the motor coach investment. Built by motor coach owners for motor coach owners,

RV Commander Pro Edition was built by motor coach owners for motor coach owners. Its immersive capability revolutionizes how motor coach owners learn about, manage, operate, and maintain their recreational vehicle.

“As coach owner’s ourselves, we are dedicated to building software solutions that drive increased use and value to the coach owner,” said RV Commander CTO David Earnest. “No other mobile or desktop application provides a more robust level of access to information about critical motor coach systems.”

RV Commander Pro Edition allows the discriminating motor coach owner to ditch the big blue flight bag of documents, their collection of spreadsheets and note pads, and take command of their Class-A motor coach.

Key Features and Functions

Big things can come in incredibly small packages — the power that moves motor coach owners is now in the palm of their hand with RV Commander Pro Edition.

(1) System Measures and Metrics at Your Fingertips

a. Robust Dashboards & Metrics — Quick status of mileage, engine/ generator hours, fuel/fluid consumption and costs, completed and pending service and repairs. Ability to quickly enter fuel/fluids purchases, generator test runs, repairs/services, conduct pre-trip checks, add new destinations/maps, tow vehicle information, personal property, and vehicle recalls.

(2) Simple Point, Click, and Swipe Interface

a. Navigator — Easily access complex technical documentation, schematics, diagrams, pictures, video, and operational procedures for all coach subsystems — engine, transmission, chassis, tires, plumbing, electrical, hydraulic, appliances, electronics, tow vehicle, and more.

(3) Comprehensive Tracking For Operations/Maintenance Costs

a. Fuel/Fluids Expense Management- Capture and track all fuel/fluids diesel, DEF, gas, coolants, oil/lubricants, tires, belts, and accessories purchases associated with the motor coach. Track trip costs including vehicle mileage, engine and generator hours. Import scanned receipts and payments. Graphical reports indicate fuel usage over time, running totals of miles and fuel used, and cost versus miles driven.

(4) An Integrated Approach to Vehicle Repair, Maintenance, and Service/Parts Management

a. Coach Service Management — Comprehensive access to all service, maintenance, repairs, and recall information — including documentation and receipts, product defect analysis, images and video, spare parts, and metrics/reporting. Track open and closed service orders, warranty vs non- warranty orders, repairs by type (repair, service, parts, accessories), who performed the repair/service (manufacturer, dealer, customer), quality control — fix priority/severity, and 1st fix success.

(5) Comprehensive Access To Critical System Information

a. Technical Document Management — Parts manuals, documentation, schematics, and diagrams for vehicle chassis, engine, transmission, body, electrical, plumbing, hydraulic and electric slides and jacks, generator, appliances, and electronics subsystems. High resolution graphics and video accompany diagrams and manuals. Track and monitor key run-time parameters on the engine and generator — including mileage, hours, fuel/fluids, spare parts, issues and problem resolutions. Maintenance schedules and procedures help ensure vehicle warranty status is maintained. Manufacturer contact info for each-and-every critical system within the motor coach.

(6) Capture and View Favorite Document Content, Graphics and Videos

a. Content Manager/Gallery — Capture and store favorite internal and external images and video for your motorhome. The Content Manager provides a capability to store and save a virtually unlimited number of any type of image, photo, or document — PDF, .JPG, .PNG, Word, Excel, Powerpoint. High resolution graphics and video accompany diagrams and manuals to bring content to life.

(7) Fully Integrated Management of Tow Vehicle, Braking System, Tow Bar, Fuel/Fluids, Insurance, Recalls

a. Tow Vehicle Management — Capture and track fuel/fluids purchases, vehicle maintenance, service, and repairs, installed tow bar, baseplate, and braking system components, insurance, tire pressure management system defaults, and recall information. Keep up with multiple toad vehicles, including part numbers and serial numbers, purchase and installation dates, and costs of added components.

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