Welcome to all Filo’s enthusiasts!
We are delighted to bring you our latest article, where we will explore Filo’s new reporting module in detail.
In our constant quest to provide the best possible experience, we have developed this feature with the goal of improving security and transparency in our community.
With the new reporting module, we are one step closer to our goal of creating a safe and friendly environment for all Filo’s users.
Join us as we reveal how this new feature will transform your experience on our platform!
Before VS After
Before, the reports module only allowed you to set a channel where reports would be received and a simple command where users filled in the few fields, one for the user and one for the reason for the report:
This was… pretty simple and outdated.
There was also no way to automatically notify the user of the status of their report, so if a moderator approved or denied a report, the user simply didn’t know… well, there wasn’t even an approval/report system really. denial of reports.
After, the new and improved reports module now allows you to structure your reports in two ways: member reports and message reports:
New report fields
With this update, we’ve introduced several fields to provide more information to the moderator and streamline the process of approving/denying a report.
Previously, we had the following fields: member, case ID, date, responsible, and reason.
Currently, we have the following fields in the case of a member report: status, member, case ID, date, responsible and reason. And, in the case of a message report: status, message content, message information, message author, case ID, date, responsible, and reason.
In addition, in both cases it must be taken into account that if the user provides evidence, these will also be shown (link).
Evidence of the reports
With the report module update, we wanted to allow users to attach evidence to their reports, in order to show the moderator clear evidence of anti-systemic behavior with respect to server rules.
This feature is in the testing phase, so only a small group of content providers are supported, which are:
- Youtube.
- Imgur.
- Discord CDN.
- Gyazo.
We hope to expand this list in the future and/or offer support to customize this list per server.
Streamlining work: Quick actions
It is now possible to take action quickly when a report arrives. In the report log interface we can find four buttons: approve, deny, ignore and miscellaneous actions.
Approve
This button allows you to approve the report, it will show you a modal so you can fill in some data, in case you want to provide it.
Deny
This button allows you to deny the report, you will be shown a modal with the same purpose as in the previous button.
Ignore
This button will allow you to add a role to the user that will prevent him from sending reports while he is assigned to it. Useful for members making false reports!
Miscellaneous actions
This button will allow you to perform some miscellaneous actions to gain context of the situation.
Also, there are no limitations or ugly interface displaying the data:
Moderator work environment
The moderator’s work environment is very simple: one channel (or two channels if necessary) where the reports are received.
Messages will arrive with the report information and they will be notified if the administrator configures this functionality. The moderator will be able to view all the information in the report and make a decision according to the situation.
And, when you have approved/denied the report, a small quick action selection menu will appear in the confirmation message:
Just select the user you want to sanction and select the sanction. Simple and fast!
We’ve also introduced command shortcuts, so forget about typing the command name every time you want to report! You just have to right click on the member or message and click Report this member or Report this message.
There are many more things that are waiting for you! Would you like to spoil yourself about the module?
Take a look at the showcase of both modules!
- Reports (Member): https://www.youtube.com/watch?v=Rye1DQP8qhY
- Reports (Message): https://www.youtube.com/watch?v=Vl2-yzfjpdY
Are you ready to upgrade your server?
Take a look at the module documentation by clicking here.
