Collection letter template
Too many business owners, controllers, and bookkeepers suffer from accounts receivable writer’s block.
This condition strikes when you’re writing a collections letter (or dunning letter) and your hands freeze at the keyboard because you’re not sure how to balance the friendly “customer service” tone with the more assertive “we need to be paid” messaging.
We’ll have a future post focused on the wording of your third or fourth collection letters, but for now, let’s focus on that initial collection letter. You can totally copy/paste this template below and use for your first outreach.
Collection Letter Template — First Note
Dear [First Name],
This is a friendly reminder that your account is past due. According to our system, your balance of $[Amount] is currently [# of days past due]
Here are the details of your invoice:
Invoice Number:
Invoice Date:
Amount Due:
Days past due:
Please contact us or send your payment of $[Insert Amount] to the address below by [insert date] if you have not already done so.
[Insert Your Company Name]
ATTN: Accounting Dept.
[Insert Address]
We greatly appreciate your business and thank you in advance for taking care of this matter.
Everything look right? If there are any questions don’t hesitate to reach out to me via phone or email below.
Sincerely,
[Insert Your Name]
[Insert Email Address]
[Insert Phone Number]
Other insights from FinanceFuel
Top Five Things to Put in an Invoice
Five Tips for Sending an Invoice
FinanceFuel is an accounts receivable management solution that automates manual tasks to collect payments 25–50% faster. You can learn more about FinanceFuel on our website or, if you’re interested in speaking directly with a member of our customer success team, send us a note (sales@financefuel.co) and we’ll get back to you right away.
