How Big Tech Is Struggling With the Ethics of AI

Companies criticised for overruling and even dissolving ethics boards

The Financial Times
Financial Times

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A demonstrator holds a placard reading “Drop Dragonfly” as they protest outside the offices of Google in London on January 18, 2019. Photo: Ben Stansall/Getty Images

By Madhumita Murgia and Siddarth Shrikanth

After Jack Poulson quit Google, he was ushered into a meeting with Jeff Dean, the head of the company’s artificial intelligence division.

Mr Poulson, a former Stanford professor who worked on machine intelligence for Google, had resigned in protest at “Project Dragonfly”, a plan to develop a censored search engine for China, saying the company had promised just two months earlier not to design or deploy technology that “contravenes [ . . .] human rights”.

The meeting, according to Mr Poulson, was supposed to make him “feel better about Google’s ethical red lines”.

“But what I actually found was the opposite,” he said. “The response was, ‘[human rights organisations] are just outsiders responding to public information, [and] we just disagree that that’s a violation.’ There was no respect for them on this issue.”

He left the company the next day. In recent months, other Google employees have protested at its bid for a Pentagon cloud computing contract, and its involvement in a US government AI weapons program.

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