FineDine Digital Menus
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2020 was one of the most difficult years for the hospitality industry. Because of the unexpected outbreak of coronavirus, the industry faced the risk of going out of business. On account of restrictions laid out by the government, the majority of the restaurants either shut their dine-in operations or reduced the size of their indoor capacity. As a result, restaurateurs looked for new options that could help them to adopt the “new normal”.

This meant restaurateurs had to change their business model and offer or increase alternative services such as takeaway and delivery.

So how can businesses adapt and implement takeaway and delivery features successfully? …


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Instagram has completely changed the dynamics of the restaurant business. Nowadays, chefs and restaurant owners think of their menu items and their restaurant’s ambiance based on its “insta-worthiness”. The more capturing and creative the food and the ambiance, the more photo-happy guests coming through the door.

However, nowadays restaurateurs face a bigger challenge; how can they differentiate their business with limited dine-in capacity or while their doors are only open for delivery and take-out? Can they still leverage Instagram to boost their sales during the pandemic? The answer is yes!

Here are 5 tips to grow your restaurant business via Instagram during the…


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2020 was one of the most difficult years for the hospitality industry. According to National Restaurant Association in the USA, “restaurants lost $240 billion in sales during the COVID-19 pandemic, with 75% of the operators expecting the downturn to keep them unprofitable until at least the year.”

Heading into 2021, the restaurant industry expects another difficult year. However, it is important to stay optimistic because technological developments rapidly improve the dynamics of the gastronomy industry. Those outlets that adapt well to digital transformation, will see an increase in sales and profits.

So here are the top 5 technology trends that can bring you more profit in 2021. …


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The addition of online ordering is an important add-on to the restaurant business in 2020. While social interaction is minimized, many customers still want to eat from their favorite restaurants. As a result, they seek online ordering. But the platform customers choose their order, directly affects restaurants' profitability.

Third-party vendors such as Uber-Eats or Grabhub can offer ease and convenience, but that arrives with a cost; loss of profitability.

The question for restaurants is: Are you experiencing a decrease in profits because of the high fees and commissions charged by delivery services?

During the pandemic, many of the restaurants had to close their doors for indoor services. As a result, there was a growing demand for delivery. So, in order to tap the growing demand for dine-out services and to connect with consumers, restaurants turned to 3rd party delivery apps. …


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We have been using paper menus for the past 300 years. According to the University of Nevada’s public collection; “Menus: The Art of Dining”, the use of paper menus begun in Paris in the late 18th century. At that time, only limited dishes were available for customers, and items changed daily based on their availability, seasonality, or chef’s mood. Therefore, many restaurants had chalkboard menus that contain the list of the available dishes outside of their door. In addition, waiters had to memorize the items and would read the names of dishes to their guests.

As the number of dishes available increased, restaurants started to adapt to the paper menus because of their conveniences. This traditional display method has been used since then but, more and more, it is becoming outdated and leads to operational inefficiencies for many restaurants. …


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As technology is rapidly evolving, customer demands and needs are changing accordingly. More and more, people are considering digital solutions as opposed to traditional practices. As millennials enter their peak spending years, industries from different sectors start to digitize their business model to keep up with the changing demographics and trends.

This fast moving transformation will also change the dynamics of the food and beverage industry. Therefore, restaurants are expected to adapt digital transformation sooner or later.

The quickest and easiest route for digitalization is to offer digital menu solutions that focus on digital menu, order and payment solutions. …


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Food delivery companies including DoorDash, Grubhub, and Uber Eats are some of the big players in the $10 billion worth retail services category. These companies almost doubled their revenue during the pandemic when compared to the same period last year.

The rise of food delivery apps and increased revenues shows that more and more customers are looking to eat meals at home. As a result, restaurants work with 3rd party delivery services to reach out to more customers. However, these apps charge commission fees up to 30%. …


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COVID 19 has been the toughest struggle of the decade for restaurants. The overall dining experience has to change and adapt to the requirements coming from diners in the COVID era. This has forced restaurants to opt for digital & no-touch menu options as well as improving the productivity of their offers, working hours and staff.

Digital Menus are a MUST!

Digital menus have become a must-have for businesses that value customer experience. This has several reasons.

  1. Paper & Plastic Menus are extremely dirty and dangerous
    Touch screens such as tablets & kiosks can be disinfected with alcohol regularly and very easily. The staff can clean the device between serving each customer or the guests can be handed sanitizers to ensure safety. Digital menu options such as tablets and QR menus offer a safer dining experience. According to Mashed, “Studies show menus could end up with as much as 185,000 microbes per square centimeter. Just to give you an idea of how horrible that is, a public toilet can have between 500 to 1,000 germs per square centimeter.” …

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Hospitality is one of the most affected industries by the Covid-19 pandemic. It is safe to say that dining will not be the same as it was before for a long time. We are developing habits that will be a part of our lives for an extended period of time and restaurants need to adapt to these fast in order to survive in the post-Covid world.

Higher Hygiene and Safety Standards

Diners will expect to see safety precautions to keep physical contact and the spread of germs at a minimum. Packaged silverware, salt & pepper along with wipes will be expected at each table. You can place sanitizers anywhere inside the restaurant to allow easier access for all guests and staff. There will definitely be less tolerance for small details that might have gone unnoticed before such as a shoe stain on the floor or an open trash can. A much more frequent and visible cleaning routine will help guests feel more comfortable. Allowing guests inside the kitchen is a great way to reassure them you are doing the best to help keep everyone safe. …


The restaurant business is one of the industries that has been affected the most by the Coronavirus outbreak. From lockdowns to curfews, every country has a different strategy for applying social distancing and restaurants are taking a big hit. OpenTable states that the restaurant occupancy in some cities of the US went down by 64% in just a week. Here are some tips to help you survive the pandemic as a business owner.

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Serving Dine-In vs. Delivery/Takeout

More countries are applying strict rules on how restaurants can operate during the day. The majority of restaurants are shutting down dine-in and switching to delivery and takeout. This helps keep the social distancing active and employees & guests safer. …

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FineDine Digital Menus

AI driven Digital Menu Solutions for Restaurants & Hotels and Cafes

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