NFPA 1710 and the Future of Volunteer Firefighting

Justin Brundage
Fire Department Operations
3 min readJun 12, 2023

As volunteer firefighters, we pride ourselves on our commitment to our communities and the vital services we provide. However, the evolving needs of our communities necessitate an evolution in our operational model as well. A significant part of this evolution involves adopting service delivery goals and adhering to standards like NFPA 1710, originally designed for career fire departments but holding immense value for volunteer services.

Embracing NFPA 1710: A Step Towards Enhanced Service Delivery

The National Fire Protection Association’s (NFPA) 1710 Standard offers a comprehensive framework for effective fire service operations. While it’s specifically designed for career departments, its principles, and guidelines are equally relevant to all fire services.

Adhering to NFPA 1710 allows us to set quantifiable service delivery goals, providing a clear roadmap toward enhanced emergency response. It helps us measure our performance, identify areas for improvement, and streamline our training, response planning, and resource allocation. By doing so, we can offer our communities the prompt and effective emergency response they rightly expect.

The Community and Us: A Symbiotic Relationship

This transition towards a more structured operational model benefits more than just our communities through improved service delivery. It also strengthens our bond with the community, enhancing our visibility and fostering deeper engagement. The manned fire station becomes a beacon of reassurance for the community, a symbol of our continued commitment to their safety.

This greater community engagement fuels our service, creating a virtuous cycle of support and improvement. Our enhanced service delivery bolsters community trust and their support empowers us to perform our roles even more effectively.

Navigating the Transition: Challenges and Opportunities

Transitioning to a new operational model is bound to present challenges. Scheduling volunteers for on-station duties, taking into account the diverse needs and availability, requires meticulous planning and open communication. However, these challenges are also opportunities in disguise: opportunities to improve our response times, provide reliable service, and become an even more integral part of our communities.

Flexibility is the key to navigating this transition smoothly. A flexible scheduling system can help mitigate many challenges, ensuring adequate station coverage without impinging on the other commitments of our volunteers. We must adopt an adaptive, collaborative approach and extend mutual support as we navigate this shift.

A Call to Action: Embracing Change for Improved Service Delivery

In conclusion, our commitment as volunteer firefighters remains steadfast, but our methods must adapt to the growing demands of our communities. Adopting service delivery goals and adhering to standards like NFPA 1710 is crucial to this adaptation.

This transition represents more than just a logistical change; it’s a shift in mindset. It’s about us embracing change for the sake of better service delivery and community safety. Through our shared dedication, mutual support, and unwavering commitment to our mission, we can navigate this transition successfully and set a new standard for volunteer firefighting.

This is our call to action. Let’s embrace this change together, for the betterment of ourselves and the communities we are proud to serve.

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Justin Brundage
Fire Department Operations

President & Co-Founder of Incident Management Technology. Improving public safety responses with actionable data and response intelligence for responders.