How a Cleaner UI Can Tarnish UX

I’m a huge fan of Calendly. But their recent UI update irks me.

Why Uber’s New App Icon Is Genius

Even if you don’t read Chinese

Giving Brand Archetypes Another Shot

Yes, they’re touchy-feely. They’re also incredibly valuable for…

Why I Stopped Charging By the Hour

How Netflix inspired me to sell outcomes instead of effort

Why GM + Lyft Is About the End of Car Brands

Self-driving cars + ride sharing means car manufacturers become less relevant

2 Magic Words When Offering Advice

A leadership lesson from NFL Hall of Famer Marcus Allen

How Remind Attracted More Top Engineers with a Credible, Compelling Story

Storytelling for Recruiters: 5 Things We Learned

Results of our first storytelling workshop focusing…

Pitch Better: How to Talk about Competitors

Most people miss out on the best way to position vs…

Your Work Pic, Optimized by the Crowd

You’ll obsess over the angle at which your head tilts, but it’ll…