When do we stop Fixing?
Sometimes Fixers down tools in protest. But under which circumstances does this happen?
The Fixers are a community of community managers bound by a common goal — to implement the PENTS approach in the communities we fix.
When we send in our team of Fixers, we spend quite a lot of time clarifying our approach and philosophy. If a token team agrees, we commence implementation.
Every project we fix agrees with our approach initially. However, after time, pressures emerge to change direction, to take shortcuts, almost always in a way that attempts to hoodwink the community.
How does this happen?
These pressures emerge wherever there are weaknesses in implementing the PENTS approach.
Either there is a lack of passion, not enough education, the narrative is weak/missing, community members can’t see what’s going on, or are in structural disarray.
It is at times like this that the Fixers working on a project have to stay strong. To be prepared to say “no” to some ideas, and to provide workable solutions that do not compromise on our core principles.
Non-negotiable for a Fixer
Here are some common areas of contention, which are non-negotiable for us:
· We refuse to engage in a Telegram community. Opening up a forum where it is easy for scammers to prey on newcomers to crypto is not the answer.
· We will always report evidence of a team buying likes and tweets to mislead the community into believing their idea is more popular than it is. At the very least, that’s an admission that the product is not worth interest in its own right.
· We always push for visibility over operations, and ask the communities we fix to promote more transparency over team, admin and moderator activities. We encourage this as a cultural change to help the community engage in the idea.
· We work on enhancing the community’s ranking structure and product-based reward to incentivize better community behaviour. This has to be supported and pushed through.
· We ask the team to always re-examine their core proposition. Perhaps it doesn’t resonate. Why? Your community is looking to connect with you here. This requires honesty and sometimes pivoting.
If our advice is ignored or not acted on, we will of course provide more evidence. Ultimately, however, we will walk away from the project, taking all Fixer support with us.
An army of 30 soon becomes a lone ranger of 1.
No conflict of interest
Since the Fixers as a community are not financially motivated to support any project, and have no end to people who want to work with us, we can always stay true to our approach.
We refuse to be tarnished by association with disreputable behaviour in the blockchain space.
The Fixers are here to clean all that up, and to build the most proactive, engaged, accountable, and self-propagating community possible.
How it should work
A great example of a community that is thriving by following the PENTS approach is Reneum. Soon we will be launching our community, and must of the groundwork has already been laid.
Watch this space as the Fixers report on how they are managing this community to grow in the best possible way.