How meeting credits work on FlexiSpaces?

FlexiSpaces Team
Nov 6 · 2 min read

At FlexiSpaces we keep working to increase the productivity of our customers and enhance their experience while using the platform.

Till Oct 2019, FlexiSpaces had only one option to checkout while booking a meeting room for you was to go through the payment gateway and pay the respective amount to get your booking done.

Since, the experience was quite long and takes a couple of minutes to actually enter the card details and OTP etc. And it becomes quite irritating when you book 2–3 meetings a day or in 2 days. You obviously don’t want to face the payment gateway.

We have been observing the behaviour of customer booking flow and were looking to create a better way to do it.

Introducing Meeting Credits

Meeting credits will supercharge the flow of booking meeting room, specially where you are booking multiple times a week.

Meeting Room Credits

FS Credits (FlexiSpaces Credits)

FlexiSpaces is introducing various packages where you can buy meeting room credits for a longer duration at heavy discounts and utilize when you want to use the space.

FS credits will appear in your credits statement as 1fs.

Workspaces Credits

This applies when you have some free meeting credits from your coworking space / business centre which is included in your monthly package but due to lack of automation you’re unable to use them.

This is offered to free to cost of FS customers who can add their coworking space in their profile and request the admin (Workspace admin) to approve the request.

Workspace credits will appear in your credits statement as 1wc.

How credits work?

We understand you have a lot of question in your mind about how credits will be used to book different type of meeting rooms.

The following table describe the usage about how much credits will be billed per hour.

Credits usage

For example:

If you are booking a 8 seater meeting room from 12pm to 2pm on coming Friday, you will be billed:

2hr x 2 = 4 Credits

If you are booking a 4 seater meeting room from 10am to 1pm on coming Wednesday, you will be billed:

3hr x 1= 3 Credits

Cancellations

The cancellation policy will be applied as per standard policy of the room.

FlexiSpaces

FlexiSpaces Team

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Awesome team working behind the scenes.

FlexiSpaces

Meeting spaces, anywhere.

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