User flow uncovering — Dropbox Paper

FlowMapp
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2 min readOct 22, 2021

No time to explain. In this series of articles, I do a really quick websites review, where matters three flowchart aspects like onboarding, «killer feature», and dark patterns. You can grab these ready-made user flows for free and build your own. Today, we are going to focus on Dropbox Paper. Without further ado, let’s get into it.

#1 — Onboarding

This video was made by pageflows.com and shows you a full process in details

What’s good?
The best aspect of Dropbox Paper design is its simplicity. Three-step sequence allows you to start your first doc as quickly as possible or dive into the detailed educational content. By the way, a fullscreen guide instead of distracting tour pops seems to be much more efficient and user-friendly. Especially when you’re already in the middle of it.

What I’ve learned?

  1. Don’t let fragile user onboarding ruin your UX
  2. Make your educational content more transparent and accessible

User flow

Dropbox Paper user flow
OPEN WITH FLOWMAPP AND USE IT FOR YOUR PURPOSE

#2 — Leaving comments

This video was made by pageflows.com and shows you a full process in details

What’s good?
The Dropbox Paper toolbar — I believe it’s one of their best features. What’s great about it is that it doesn’t pop up until you select something. This is what makes Dropbox Paper stand out from other old-school word processors. Along with the markdown process, this flying toolbar makes editing and commenting much easier, especially at long distances.

What I’ve learned?

  1. Try new design patterns to improve old features

User flow

Dropbox Paper user flow
OPEN WITH FLOWMAPP AND USE IT FOR YOUR PURPOSE

#3 — Managing files

What’s good? Managing files with Paper is both good for simple project management and storage of complex file systems. All because of its simple list view.

What I’ve learned?

  1. If you have one view for all purposes, users save time setting up their workflow

User flow

Dropbox Paper user flow
OPEN WITH FLOWMAPP AND USE IT FOR YOUR PURPOSE

Outro

Some aspects of Dropbox Paper seem a bit unfinished, but it feels like there is something on the way. Finding unusual and more efficient design patterns for common things is a difficult task, which the Dropbox design team manages perfectly well by using Markdown. So what’s next?

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FlowMapp
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