Healing a Broken System: A Founder’s Personal Journey to Transform Healthcare and Restore Human Dignity

6 min readSep 14, 2023


India, despite its rich culture, faces a significant healthcare issue, mainly impacting the middle class. It’s not a minor problem but a major concern that affects daily life.

Consider a typical Indian family. Life is normal until someone falls ill. It’s a frightening event no one wants to experience.

However, the illness isn’t the only problem. The complex and bureaucratic healthcare system, with long queues, confusing insurance processes, and indifferent professional services, is the major obstacle to recovery. This is a harsh reality many Indian families face. It’s a widespread crisis often overlooked.

This article aims to highlight this problem. We’ll delve into the heart of the issue and spur discussions for possible solutions. This urgent issue requires recognition and collective action. We have to decide — will we remain bystanders or be part of the solution?

A healthy and happy Indian Family

The Unseen Crisis in Indian Families: A Tale That Could Be Yours

In the bustling cities of India, where skyscrapers touch the heavens and flyovers crisscross like veins of a living organism, lies the epitome of Indian dreams — the family. Parents, the unyielding pillars, and children, the buds of dreams yet to bloom. But what if this dream, this sanctuary of love and hope, were to crumble? Not by the hands of fate, but by a healthcare system that fails us when we are most vulnerable.

“Health is a human right, not a luxury.” — World Health Organization

Couples spending good time

The Maze of Medical Mayhem: When Healthcare Becomes a Living Nightmare

Enter Mr. Ramakant, a middle-class father who embodies the aspirations of millions of Indians. He finds himself entangled in a web of medical chaos. The journey from one doctor to another becomes an ordeal of Herculean proportions. Picture this: a labyrinth of paperwork that makes no sense, waiting rooms filled with the scent of despair, and a clock that ticks not in seconds but in mounting bills. The family’s life, once a tapestry of joyous moments, now resembles a battlefield, where the enemy is not seen but deeply felt — a healthcare system that seems almost sadistically complex.

Fact: According to a study by the Public Health Foundation of India, nearly 63 million Indians face poverty due to healthcare costs every year.

Image by <a href=”https://www.freepik.com/free-photo/hospital-building_1093649.htm#page=3&query=maze%20of%20hospital&position=2&from_view=search&track=ais">Freepik</a>

The Unbearable Weight of Medical Expenses: An Emotional and Financial Toll on the Indian Middle Class

Mr. Ramakant, with a heart heavy as lead, watches as medical bills pile up to an astronomical Rs. 1,19,200. This isn’t just a number; it’s a gaping wound in the fabric of his life, consuming a staggering 20% of his annual income. Each bill is not just a piece of paper; it’s a tear in the eyes of his wife, a question mark on his children’s future, and a dark cloud over his own existence.

“The greatest wealth is health.” — Virgil

The Illusion of Safety: When Health Insurance Becomes a Mirage

Despite having health insurance, Mr. Ramakant faced the ultimate betrayal. His claim was declined due to a lack of historical evidence and medical history. It was as if the safety net he thought he had was pulled from under him, leaving him free-falling into an abyss of despair and financial ruin.

Stat: According to the Insurance Regulatory and Development Authority of India (IRDAI), nearly 80% of health insurance claims are disputed, primarily due to non-disclosure and lack of evidence.

The Moment of Truth: A Diagnosis That Shattered All Illusions

When Mr. Ramakant finally consulted a specialist, urged by the desperate pleas of his loved ones and constrained by his dwindling finances, the news was devastating. A diagnosis of Stage 2 Colorectal Cancer emerged, like a dark cloud blotting out the sun. The proposed treatment cost? A staggering Rs. 20 Lakhs. It was not just another financial figure; it was a death sentence written in numbers.

“Cancer is a word, not a sentence.” — John Diamond, but in India, it often becomes a life sentence due to inadequate healthcare.

The Fateful Night: When Seconds Become Lifetimes, and Help Is Eons Away

On a night that seemed like any other, tragedy struck. In those critical moments when every second was a precious droplet in the ocean of life, Mr. Ramakant found himself at the mercy of junior doctors — hesitant, waiting for their seniors, as if caught in a time warp. The golden hour for early intervention slipped through their fingers like sand, and with it, vanished the flicker of hope that could have saved a life.

Fact: According to the Indian Journal of Critical Care Medicine, the “Golden Hour” is missed in over 90% of emergency cases in India.

The Final Chapter: A Life Lost to a Symphony of Systemic Failures

Despite the walls closing in on him, Mr. Ramakant continued his treatment at a government hospital. Bound by the shackles of financial constraints and the absence of health insurance, he was left at the mercy of a system that had already failed him multiple times. The lack of timely diagnosis and subpar treatment were not mere oversights; they were the final nails in the coffin of his life.

“The tragedy of life is not death, but what we let die inside of us while we live.” — Norman Cousins

The Genesis of Formis: A Revolution Born from the Ashes of Pain

This narrative is not a work of fiction. It’s a chapter ripped from the life of one of Formis’ founders. It’s this raw, gut-wrenching experience that fuels our unyielding commitment to change. We, at Formis, carry this emotional weight as a constant reminder of the revolution that must come. We seek to create a proactive healthcare system to avoid future tragedies. We carry forward the pain of past losses and the aspiration for a future where no family suffers due to system failure.

The Future We Envision: Formis’ Unified Healthcare Ecosystem

At Formis, we aim to transform Indian homes. “Our motivation originates from personal experiences of many who struggle with fragmented healthcare and uninvolved health methods.”We experienced a profound loss of a family member Mr. Ramakant due to such a flawed system, highlighting the dire consequences of inefficient healthcare. His passing was influenced more by inadequate hospital services, delayed diagnosis and high healthcare costs than his actual illness. This incident emphasised the destructive effects of negligent healthcare that affects numerous families. Thus, our mission — to prevent similar suffering faced by Ramakant’s family — gains added importance.

Always There, Never Square whether on the move or not.

Your Role in This Revolution: The Time for Spectatorship Is Over

Join the waitlist if you don’t want to be lost in a maze of healthcare. We aim to rewrite a narrative that needs change.

Hop on the waitlist to experience the Unified Healthcare Ecosystem by filling up this form.

To learn more about Formis, visit www.heyformis.com or www.formis.org.

For inquiries, write to us at alpha@formis.org.




Ditch waitlists, conquer health with #Formis! Trek, challenge, connect. It’s healthcare reimagined - proactive, personal and connected #beaformisable