Meg Myers Kealey on Carving her Services Career Path

Jordyn de Boer
Feb 14 · 5 min read

Meg Myers Kealey has been at Formlabs since July 2017. She started as a pro services agent, handling phone calls and cases and assisting with front line support. Six months later, she was promoted to squad captain and managed a small team of pro services agents while still working with customers. After nine more months, Meg grew into the direct services lead role, managing the squad captains and working with our chief business officer to set team goals and hire new Formlings.

Meg is now the global services operations lead. Her responsibilities include ensuring the services team is running smoothly by working with the systems team to improve their tools, writing an internal weekly newsletter, and equipping the team with resources for success.

Read on to learn more about her experiences at Formlabs, her best days at work, and see her favorite 3D print!

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How did you find Formlabs?

What jobs did you have before starting at Formlabs?

How has your role at Formlabs contributed to your career goals?

What was your favorite project you’ve worked on?

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Can you tell me about your best day at work?

My second favorite day was when our sales and services teams had our go-to-market meetings recently. Both teams spent the day in breakout sessions to work on challenges our teams are facing — it was a time for everyone to share ideas and help us improve. At the end of the day, we went out to dinner in random groups. It was very rewarding to be able to collaborate and problem-solve while also meeting other employees who I hadn’t had the chance to interact with before.

How would you describe Formlabs in three words?

Is there any advice you would give someone interested in applying to Formlabs?

What’s your favorite 3D print?

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Formlabs is growing quickly, and we’re always looking for talented individuals, like Meg, to join our team. Head over to our careers page to learn about opportunities at Formlabs, and help us build the future.

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