AI Revolutionizing Marketing: Exclusive Interviews Reveal Top Industry Insights

Jed Morley
17 min readMar 29, 2023

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In this compelling article, we dive into the minds of industry professionals as they share their unique perspectives on the groundbreaking role AI is playing in the world of marketing. Join us as we explore the current impact of artificial intelligence on the marketing landscape and gain valuable insights on how it will continue to evolve and reshape the industry.

Patrick Smith

Title: CEO and Head of Marketing

Company: Ourpcb

Linkedin: /

As CEO, I believe that AI will revolutionize the way we approach marketing. Here are some key ways that I believe AI will change the marketing landscape:

Personalization:
AI can help companies personalize their marketing efforts on a scale that was previously impossible. By analyzing vast amounts of data on customers’ preferences, behaviors, and demographics, AI can help companies create tailored marketing campaigns that resonate with individual customers.

Automation:
AI can automate many of the repetitive and time-consuming tasks associated with marketing, such as data analysis, ad placement, and customer segmentation. This can free up marketers to focus on more strategic and creative tasks, such as developing new campaigns and improving the customer experience.

Predictive Analytics:
AI can help companies predict customer behavior, identify emerging trends, and forecast future demand. By using machine learning algorithms to analyze data from multiple sources, companies can gain valuable insights into their customers’ needs and preferences, allowing them to stay ahead of the competition.

Chatbots and Virtual Assistants
AI-powered chatbots and virtual assistants can provide customers with instant support and assistance, improving the customer experience and freeing up human customer service representatives to handle more complex tasks.

Overall, I believe that AI will transform marketing in ways that we can’t even imagine yet. As CEO, I’m excited to see how these developments will unfold and how we can leverage AI to better serve our customers and grow our business.

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Aliza Naiman

Title: Marketing manager

Company: Olgam life

Linkedin: https://www.instagram.com/olgamlifeplasmacenter/

AI is one of the most effective technologies for anticipating likely future behavior.

Personalized customer experience
To appeal to the burgeoning digital consumer, brands must quickly shift from a traditional customer model to one that is centered on the online experience. Brands may use automation, machine learning, artificial intelligence (AI), segmentation, and personalized experiences to reach this next generation of consumers and change their perceptions, improve online traffic, and boost sales.

Greater ability to discern preferences
Large data sets operated on by machine learning not only help isolate patterns but also discern preferences. Linking your marketing to the consumer and individual is a crucial step, and consent is the key. Most customers who are polled prefer more individualized experiences. Customers must participate in the discussion and give permission to use their data for the purposes specified to present to them more relevant items that match their interests.

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Michael Chen

Title: Chief Product Direct

Company: Airgram

Linkedin: https://sg.linkedin.com/in/daniel-chen-8b195b1b4

Predictive analytics is an essential aspect of AI that enables marketers to analyze large amounts of data to identify patterns and make more informed decisions. By leveraging the power of AI, marketers can predict future trends, anticipate customer needs, and develop strategies that are more likely to succeed. Netflix is a prime example of how predictive analytics can be used in marketing. Netflix leverages AI algorithms to predict which shows will be popular among its users based on their viewing behavior, ratings, and interactions with the platform. This allows them to create more targeted content and offer personalized recommendations to their users, resulting in higher engagement and customer satisfaction. In addition to entertainment, predictive analytics can also be applied to various industries such as e-commerce, finance, and healthcare, helping businesses make data-driven decisions and stay ahead of the competition. By utilizing AI and predictive analytics, marketers can take advantage of the vast amounts of data available to them and create more effective marketing campaigns that deliver better results.

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James Jason

Title: Co-Founder and CEO

Company: Notta AI

Linkedin: https://www.linkedin.com/in/james-jason-notta

AI-powered advertising can revolutionize the way businesses reach their customers. By leveraging machine learning algorithms, advertisers can make smarter decisions in real-time, leading to more efficient ad spend. AI algorithms can analyze large volumes of data and identify patterns in user behavior to help advertisers tailor their ads to specific audiences, resulting in higher click-through rates and conversion rates.
In particular, Google Ads is a prime example of how machine learning can be used to optimize ad campaigns. Google Ads uses algorithms to analyze user search behavior, search history, and location data to deliver targeted ads to the most relevant audience. Additionally, Google Ads uses machine learning to automatically adjust bids based on factors like keyword competition, ad placement, and device type, leading to better ad performance.

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Syed Irfan

Title: Managing Director

Company: DMR.agency

Linkedin: https://www.linkedin.com/in/syedirfanajmal

Artificial Intelligence (AI) can help businesses enhance customer engagement. AI-powered chatbots, for instance, can offer 24/7 customer support, provide real-time responses to queries, and personalize customer interactions. This level of engagement can help create a seamless customer experience and increase customer loyalty. AI algorithms can also analyze customer data and provide personalized product recommendations based on past purchases, browsing history, and other relevant information. This level of personalization helps businesses understand customer needs better, anticipate their preferences, and tailor marketing strategies accordingly. By utilizing AI-powered customer engagement tools like Sephora’s chatbot, businesses can improve their overall customer experience and drive sales growth.

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Rhys Charles

Title: CEO

Company: Mower On The Lawn

Linkedin: https://www.linkedin.com/in/rhys-charles-0079a411

Artificial Intelligence (AI) has revolutionized the marketing industry by making it more efficient and effective. With AI-generated content, marketers can create high-quality content faster, thereby saving time and resources. This technology can be especially beneficial for businesses that need to produce a large amount of content regularly, such as news outlets or e-commerce platforms. Moreover, AI can analyze data and create personalized content, such as product descriptions or recommendations, based on the user’s browsing history and preferences, leading to a more engaging customer experience. For instance, personalized product descriptions can increase the likelihood of a customer making a purchase.

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Rhett Stubbendeck

Title: CEO

Company: LeverageRx

Linkedin: https://www.linkedin.com/in/rhett-stubbendeck/

Product recommendation
AI is already changing marketing methods for many businesses. For example, my business uses AI to make product recommendations. With the AI tools, my business’s marketers have the ability to make accurate predictions on what kind of services the customers will be most likely attracted to. These recommendations are tailored to the needs of the customers based on their behavior. Product recommendation is one of my company’s secrets to being able to boost sales lately. I believe that more and more businesses are incorporating AI into their business processes, which is helping them increase sales and expand their customer base.

Better Searches
With the help of AI, my business is also able to determine the shopping patterns of customers based on their searches. This allows us to efficiently allocate our business’s marketing efforts to benefit the most from them.

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Anne Hunter

Title: Founder

Company: Hunter Marketing

Linkedin: https://Linkedin.com/in/annehunter

Marketers need to act quickly on AI. According to new research by Hunter Marketing, 88% of senior business leaders expect their CMO to start using AI to outmarket competitors and increase efficiency. C-Level executives have even higher expectations for their peers, with 92% of the C-suite wanting Marketers to take action on AI. In technology companies, the expectations are even higher, with 96% of senior leaders asking Marketing to start with AI.

So, what should Marketers do first? Organize their team for success. Identify the AI enthusiasts in Marketing who are already trying the tech on their own. Task them to work with the legal and IT departments to build guidelines that keep Marketing uses of AI within the ethical and privacy scope of the organization. This capitalizes on their high interest while ensuring collaboration that makes AI less risky for the company. For team members who are skeptical about AI, task them with identifying repetitive or slow tasks in Marketing that could benefit from the technology. This gets the skeptics to see the value without threatening that their creative work will be taken over by AI. Finally, find the pragmatists on the team who can reach out to AI vendors and build project plans that centralize all learnings from AI experiments within marketing. With this team framework, marketers in every industry can bring AI safely and successfully into the Marketing organization, powered by their team’s current understanding of AI.

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Sam Willis

Title: Consultant/Writer

Company: RainCatcher

Linkedin: Sam Willis

e must hire data analysis to determine where we choose to display messages to particular customers due to ads consumers are swarmed by. We should measure market analysis after formulating smart Key Performer indicators (KPIs). Marketers for the role will focus on ways to increase the traffic on search engines and increase followers by 10% at the end of the year. To determine whether your marketing strategies are effective, you need consumer feedback mechanisms. Instead of conventional ways such as surveys and questionnaires, we have chat boxes on our website for immediate communication with consumers. These yielded more accurate and faster results compared to experiential marketing, which was unbiased and authentic, however, the implementation was slow.

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Susan Melony

Title: CMO

Company: FreePeopleSearch

Linkedin: https://www.linkedin.com/in/susan-melony

AI (Artificial Intelligence) is already altering the marketing industry in several ways, and its influence is expected to increase exponentially in the future. Here are a few examples of how AI is altering marketing:

Artificial intelligence enables marketers to customize marketing campaigns for individual customers based on their behavior, preferences, and previous interactions. This is possible through analyzing vast quantities of data and applying machine learning algorithms to identify patterns and trends. Using predictive analytics, AI can analyze vast amounts of data to make accurate predictions about customer behavior, preferences, and trends. This permits marketers to identify opportunities and optimize their marketing strategies accordingly. Chatbots and virtual assistants powered by artificial intelligence are gaining popularity in marketing. These tools can handle customer inquiries and provide personalized suggestions, thereby enhancing the customer experience and reducing the workload of customer service teams. AI can analyze images and recognize voice commands, which can be utilized to create personalized customer experiences. For instance, image recognition can be used to make product recommendations based on what a customer is wearing, while voice recognition can be used to make personalized product recommendations or answer customer questions. AI can be used to create personalized content for individual customers, such as customized product recommendations based on their preferences and behavior. AI is capable of analyzing vast quantities of data and optimizing advertising campaigns in real time. This enables marketers to modify their campaigns based on customer behavior and preferences, maximizing their return on investment.

In conclusion, AI is already reshaping the marketing industry, and its influence is anticipated to increase exponentially in the future. By leveraging AI, marketers can create more targeted and personalized marketing campaigns, enhance the customer experience, and optimize their marketing strategies for maximum ROI.

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Chris Kirksey

Title: CEO

Company: Direction.com

Linkedin: https://www.linkedin.com/in/chris-kirksey/

As the CEO of Direction Local, a local marketing software, I have seen first-hand just how much of an impact AI will have on marketing. Once fully adopted by marketers, AI will assist with generating content ideas, then expand on and elevate content quickly and easily from existing information. This also means that marketers will be able to produce larger amounts of content with greater speed and accuracy than ever before. Additionally, AI can help personalize messaging and automate campaigns, making it easier for customers to connect with companies — eliminating many of the inefficiencies traditionally associated with customer service and ultimately saving time and money for many organizations. All in all, AI will be instrumental in revolutionizing the way marketers create content and interact with their customers.

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Don F. McLean

Title: Founder

Company: McLean Media

Linkedin: www.linkedin.com/in/donaldfmclean

When I think about AI language models, like ChatGPT, I see positives and negatives. For starters, it’s great for creating topic ideas. If you’re stuck trying to find ideas to write about, present on, or share in your email newsletters, an AI language model may be able to help. But, its important to remember that its a jumping off point. I’m always careful when developing ideas that they aren’t too similar to something else that a competitor is doing, so let is spark you but don’t let it control the entire narrative. The use of AI is also helping in developing social content, when many companies are at a loss of what to talk about publicly. What I am worried about in terms of AI in marketing is not just the transparency of knowing whether what you’re reading or viewing is AI-created or not, but the future lack of thought. Marketers and PR professionals need to put real thought and nuance into their craft to find differentiators and what is not being said in the marketplace. With an increased use of AI, I think the public will see more uniformity and less individuality if not used properly. I say use AI for marketing to inform, but leave it at that.

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Haseeb Awan

Title: Founder and CEO

Company: Efani Secure Mobile

Linkedin: https://www.linkedin.com/in/haseebawan/

AI is already transforming the marketing landscape in numerous ways, and it’s expected to continue doing so in the coming years. Here are some of the ways AI will change marketing:

Personalization: AI can analyze consumer data to understand individual preferences, enabling marketers to personalize their messaging, offers, and experiences.

Predictive analytics: AI can analyze vast amounts of data to predict future trends and consumer behavior, allowing marketers to make data-driven decisions.

Chatbots and virtual assistants: AI-powered chatbots and virtual assistants can provide personalized customer support and interact with customers in real-time.

Content creation: AI can assist with content creation by generating automated content, analyzing content performance, and suggesting improvements.

Programmatic advertising: AI can optimize ad targeting and bidding in real-time, allowing marketers to reach their ideal audience at the right time and place.

Voice search optimization: With the growth of voice assistants, AI can help marketers optimize their content and website for voice search.

Customer segmentation: AI can segment customers based on their behavior, demographics, and interests, allowing marketers to create targeted campaigns.

Overall, AI will help marketers deliver more personalized, relevant, and engaging experiences to their customers while enabling them to make data-driven decisions.

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Aaron Jerez

Title: Founder

Company: Aaronjerez

Linkedin: https://www.linkedin.com/in/aaronjerez/

I believe this is the future of marketing. With the rapid advancement of AI technology, marketing efforts are becoming increasingly targeted and efficient. AI can analyze massive amounts of data and identify patterns that humans cannot, allowing marketers to create more tailored and effective campaigns. AI also enables marketers to connect with customers in a more personalized way, providing them with content that is more relevant to their interests and needs.

Also, I think AI can help marketers save time by automating tedious tasks such as conducting market research, executing campaigns, and collecting customer feedback. AI can also help marketers keep track of the performance of their campaigns on all platforms for better decision-making.

The possibilities are endless, and the use of AI in marketing will revolutionize the way we think about customer engagement. I’m excited to see the impact AI will have on marketing, and I’m confident it will provide us with unprecedented opportunities to reach our customers.

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Liam Liu

Title: Co-founder

Company: ParcelPanel

Linkedin: https://www.linkedin.com/in/liam-liu-b7b661269/

AI will change what is considered the most critical skill in marketing.
Today communication skills are considered the most important in marketing. However, bots will render the ability to convey concepts and express yourself unnecessary. Rather than have a visual perception, speech recognition, and language understanding, marketers will be required to possess the ability to prompt AI correctly.
While AI can replace humans in communication, it will still need humans to provide them with the correct data to make predictions. The AI model will require accurate data regarding the target audience, including their pain points, preferences, and conduct.

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Lilian Chen

Title: Co-Founder and COO

Company: Bar None Games

Linkedin: https://www.linkedin.com/company/bar-none-games/

AI is already changing the way marketing is done, and the impact is only going to grow as AI technology continues to advance. AI can be used to generate content, such as product descriptions and blog posts. This can save marketers time and resources, and ensure that content is optimized for search engines and social media. AI can also be used to generate creative images, enabling marketers to create unique images quickly without having to wait for their designer or photographer to produce the image. For marketing tests where marketers are seeking to move and iterate in a fast environment, this can be particularly helpful.

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Andrew Meyer

Title: CEO

Company: Arbor

Linkedin: https://www.linkedin.com/in/meyer-andrew/

AI will allow marketers to identify current trends and spot future trends with ease. It knows what customers want which allows it to provide invaluable insights to marketing teams. This information will only enhance advertising campaigns. AI has the ability to write headlines and create ads using your language, ensuring it’s authentic to your brand but also adhering to the trends it uncovered. AI will only help marketers moving forward.

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Alex Alexakis

Title: CEO

Company: Pixelchefs

Linkedin: https://www.linkedin.com/in/seo-consulting/

I’m Alex, the founder and CEO of PixelChefs — a tech company based out of the UK. Here is how AI will change marketing in my opinion.

Understanding consumer behavior

Understanding customer behavior properly is one of the most crucial responsibilities for marketers, and today, AI plays an essential part in helping marketers by gathering personal data online. The Internet has two sides to it. Although allowing its users access to the information age, it also preserves their online footprints for AI to recall and pick up on. AI can build a significant consumer behavior database for marketers by learning from what individuals are viewing, searching for, and purchasing online. Marketing professionals will be able to comprehend consumer behavior more accurately thanks to AI and its capability for automated learning.

Improved capacity to recognize preferences

Machine learning techniques used for enormous amounts of information can identify preferences in addition to patterns in the data. Connecting your marketing to the individual and consumer is essential, and consent is the key. Indeed, the majority of consumers prefer more customized experiences. For marketers to deliver more relevant products that match consumers’ tastes, consumers must participate in the discussion by giving their approval to use their data for specified purposes.

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Nick Gausling

Title: Managing Director

Company: Romy Group LLC

Linkedin: https://www.linkedin.com/in/nick-gausling/

People who don’t even consider themselves creative can now produce scripts, designs, and marketing campaigns in a couple hours at almost zero cost that are almost as good as those which might take a legacy marketing agency months and cost tens of thousands. These agencies will soon find themselves needing to defend their value proposition to executives, especially in light of increasing economic pressure for companies to run leaner.

We’ll start to see a lot of marketing work either come back in house or get outsourced to lower-cost independent consultants, with the bulk of expenditures going into production value rather than creative.

The traditional cornerstone marketing executive skill of ‘managing the agency’ will become largely obsolete, so we’ll also see much smaller marketing departments in the near future.

Marketers who will be able to pivot and thrive in this new, leaner framework will be those who can effectively ‘manage the AI’ and apply the subtle human nuance and quality control that transforms bot-generated content into something really special.

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James Smith

Title: Co-founder of Inyouths

Company: Inyouths

Linkedin: NA

AI technology already greatly impacts marketing, allowing businesses to gain deeper insight into customer behavior and preferences. AI algorithms can be used to analyze customer data and identify patterns in user activity, providing marketers with the information they need to create highly targeted campaigns that reach the right audience. Also, as a business owner, AI can automate mundane marketing tasks like content creation, allowing the business to focus more time on strategy and execution. However, it’s important to remember that AI should be used to supplement, not replace, human intuition and creativity. When used responsibly, AI is an invaluable tool for marketing success.

AI technology can be an incredible asset for businesses that want to reach their target audience more effectively. For example, AI algorithms can help marketers segment customers into different groups and tailor content to each group’s needs and preferences. As a result, businesses can create highly personalized experiences that are more likely to generate positive engagement and conversions.

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Sameera Sullivan

Title: CEO

Company: Sameera Sullivan Matchmakers

Linkedin: https://www.linkedin.com/in/sameera-sullivan-20773820/

Automation

AI will automate repetitive and time-consuming tasks, freeing up marketers to focus on more strategic initiatives. For example, AI can analyze and optimize ad campaigns, generate product descriptions, and even write email subject lines. This will allow us to be more efficient, save time and resources, and ultimately improve the customer experience.

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Ben Lack

Title: Founder and CEO

Company: Interrupt Media

Linkedin: https://www.linkedin.com/in/bmlack

With the topic of third-party cookies’ possible phase out, Artificial Intelligence (AI) seems to be positioning itself as the go-to technology for personalizing the customer experience.

Cookies is known to be a popular tool used by digital marketers to track user behavior and create personalized messages. Without them, it is becoming harder to target customers with specific ads. If cookies are phased out, AI is likely to become the alternative for personalization. AI can be used to track user interests and behaviors accurately, which means that marketers can create more improved and focused ad campaigns that are designed to specifically target the needs and preferences of their target audience.

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