Frame joining Nutanix: FAQ
What has been announced?
Nutanix, the global leader in cloud software and hyperconverged infrastructure solutions, announced on August 2nd the intention to acquire Frame, the leader in cloud delivery of Windows applications and desktops. For more info, visit nutanix.com/frame.
Who is Nutanix?
Nutanix (NASDAQ: NTNX) is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business. Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership. The result is organizations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience. Learn more at nutanix.com.
What is Frame?
Founded in 2012 (as Mainframe2), Frame’s cloud-based virtual workspaces make it easy to run Windows applications or desktops from any device, anywhere, and at any time. Built from scratch for the cloud age, Frame’s leverage of the cloud results in unlimited computing power to ensure even the most complex applications run as smoothly and even more securely than they do on the desktop.
Why did Nutanix acquire Frame?
Among other synergies, with the addition of Frame, Nutanix adds in-house capabilities to deliver applications and desktops from existing public clouds.
How will this affect my Frame account(s) and partnership with Frame?
In the short term branding will change on the Launchpad, the Dashboard, the session status bar, and the Frame website. Otherwise, all functionality, features, support, and billing processes will remain the same. In the coming weeks and months, you will see changes to billing, support, and account management, as we integrate with Nutanix. Our goal is to make our transition as seamless as possible for you.
Will there be any immediate change to my subscription or support agreement?
No, there are no changes to your subscriptions or support agreements. Your Frame accounts and support agreements will continue as they are.
Are there any changes in pricing?
No, there are no planned pricing changes. Should pricing change in the future, Frame will communicate the changes in advance and provide recommendations on any actions to be taken.
How will billing be handled moving forward?
Billing will stay the same in the near term. We will communicate any changes as they develop.
Where should I go for support issues?
Continue to send your support requests to support@fra.me.
As a customer, I loved Frame as it was!
Nutanix and Frame are committed to preserving everything that makes Frame special and unique. We are, and will remain, devoted to delivering the best experience to our customers. Customers drive our roadmap, and they push us to deliver the best solution — our customers’ success is our success.
What changes do you expect when it comes to already supported public cloud infrastructure?
None. Frame will continue to support Amazon Web Services (AWS), AWS GovCloud, AWS C2S, Microsoft Azure, Microsoft Azure Government, and other cloud infrastructure like Google Drive, Dropbox, Box and more.
What does this mean for Frame’s close relationships with Amazon (AWS), Microsoft, and NVIDIA?
We will continue to work with all partners as we move forward and expect to continue to strengthen our relationships.
I want to see Frame in action!
Great! We invite you to experience the full power of Frame with a Test Drive. Check out fra.me/test-drive.
Are you still hiring?
Yes! One of the reasons for this acquisition is to accelerate the growth of Frame, now as part of the Nutanix family. We have big ideas for the near and long term and we will need help to get there. Stay tuned for new openings: fra.me/jobs.
What if I have more questions or want to talk with someone at Frame about this news?
Contact your account manager or send us a note at info@fra.me.
