Silence is not only the Golden Rule. It is the Golden Punch.

Photo by Jack Moreh from Freerange Stock

What do you believe is the top trait of a consultant?

The first time I was asked that question, I immediately commented “their ability to communicate well in various mediums.” However, I’ve since refined that response to “their ability to follow the Silence is Golden Rule philosophy.”

“We have two ears and one mouth so that we can…