FreshHuddle — Chennai 2019

Pavan Wudali
Freshworks Developer Platform Blog
3 min readApr 8, 2019

One of our top goals for 2019 is to work more closely with our partners and help them succeed on our platform. In line with this goal, we launched the first developer engagement series aka FreshHuddle — an invite-only workshop with tailor-made hands-on sessions delivered to app developers.

The agenda of the day was simple, to provide our developer community with the appropriate knowledge of app development guidelines and support them to continue building best-in-class apps, and to enhance existing apps.

FreshHuddle presented our partners with an opportunity to work directly with our engineers, developer advocates, and the product teams to clarify queries about building apps on the Freshworks developer platform.

Curated learning sessions

Symbiotic Payoffs from FreshHuddle

  • Best practices: Significantly reduce app development time and clear reviews faster.
  • Hands-on training: Learn about the latest platform innovations and capabilities to help build powerful apps.
  • Developer feedback: Share feedback with the developer platform team to improve the platform.

1:1 time for partners

Along with the exciting line-up of sessions on data storage, middleware, authentication, and best practices, there was also a scheduled 1:1 time — App done done sessions. Attendees used the time to engage with the Freshworks engineers and developer relations team on any topic of their choice.

Partner Testimonials

Based on the feedback we received, we were gratified to learn that the attendees found FreshHuddle to be of immense value.

App developers engaged in app done done sessions

A few commendations from partners:

“Picked up some real learnings on the do’s and don’ts of App development and deployment.” — TechAffinity

“The use case discussions from different teams and the Apps Done Done session were useful to discuss our issues and the resolutions offered were of great help.” — Spritle

“The event was very informative. It was well-organised, we got a lot of insights on what to expect when starting to build Apps.” — Kumori Technologies

What’s next?

The feedback from our initial FreshHuddle is clear — our partners are seeking more 1-on-1 engagement and would love to dive deeper on topics of relevance to excel at what they do — build apps for Freshworks customers.

This drives us to come up with more,
- FreshHuddles, of course! With the aim of engaging a broader set of developers around the globe.
- Webinars, not everything needs to wait for a FreshHuddle.
- Training and certification drives.

Follow us here on Medium to get regular updates of our upcoming FreshHuddles and other developer events. You can also write to us at marketplace@freshworks.com.

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