Digital Transforming Business Processes to Further Student Success
CalState Tech Conference 2019
Fresno State is at the beginning of Digital Transformation! Come and learn how we build integration of systems, processes, and data starting with one digital upgrade at a time.
Technology Services has established a new role of Deputy CIO in Nov. 2017 as the chief operating officer to working collaboratively with the campus partners on business process improvements. The Office of Deputy CIO has successful launched several campus-wide Business Process Automation projects to promote the institutional efficiency for enhancing student experience. In this session, we’ll discuss how we bring IT and campus stakeholders together at the table reviewing current business processes for opportunities of creating impactful improvements.
At the presentation, we will share our recent experience of engaging campus business partners, vendors, and consultants (Cal State and commercial) in “new technology solution” with DocuSign as the campus e-Signature solution. A demonstrate of Docusign-OnBase integration will be provided from business analysis, technical implementation, user testing, to the completion of project. We will also reveal our technical strategy of a flexible API-based approach to avoid vendor solution lock-down.
Finally, let’s explore our new Digital Transformation (http://dx.fresnostate.edu) initiatives to advance Student Success through invention or innovative use of emerging technologies.