Weekly Inspiration & Reading List Update 1639

We curated some interesting signs of emerging customer expectations and useful reads in the area of business development, brand building and customer experience.

Inspiration:

Innovation requires continuous discovery and inspiration. Our Signs of the Week are a collection of interesting signs we have recently added to our Inspiration-Hub:

Video:

What is happening in the hospitality industry? Check out our pilot for the new video series developed here at LHBS. Watch video

Favourite Reads:

Business Development

• When Every Company Is a Tech Company, Valuations Go Insane. Explore article
• The Businesses That Platforms Are Actually Disrupting. Explore article
• The World’s Most Innovative Companies. Explore article
• Watch Uber’s Self-driving Cars Hit the Road in Pittsburgh. Explore article
• 17 Google Products that Bombed, Died, or Disappeared. Explore article

Brand Building

• The “Jobs to Be Done” Theory of Innovation. Explore article
• Influencer Marketing Is Heading for a Crash. Explore article

Customer Experience

• Messaging Apps Are Changing How Companies Talk with Customers. Explore article

If you want to understand emerging customer needs and shape your business model, brand strategy and customer experience to unlock future growth, please get in touch with us.