7 Best Practices For Telecallers Working From Home

Rahul Sharma
Futwork
Published in
3 min readAug 17, 2022

Being able to work from home certainly enhances flexibility, which can be great for employees as well as employers. The former enjoy not having to commute every day or maintain a dress code, and can get something to eat or drink from the kitchen whenever they want.

However, working from home isn’t without challenges, even for telecalling agents. Here are 7 tips that you can use to ensure greater productivity while working from home as a telecaller:

1. Maintain a dedicated workspace

You should have a particular work area that is used only during your shift hours, be it one corner of your room or a small area in some other space.

Set up your workspace ideally and decorate as per preferences to make it inviting and enjoyable. You can place fresh plants or flowers on your desk, or pictures of loved ones, to make it more personal.

2. Build a daily practice

As a telecaller, it is quite easy to become engrossed with work and forget about the time marching forward. As such, make sure that you stick to your assigned shift timings. Remember to take breaks and maintain a healthy balance between your work and personal life.

3. Limber up

Sitting in one place for extended hours can hamper your productivity. Therefore, don’t forget to stretch your legs every now and then. During breaks, go for a walk around the block to enjoy the natural air outside, stroll around the house, or step outside to get a snack.

4. Set household rules

One of the many advantages of working from home as a telecaller is being near your family. However, without the right guidelines in place, it can turn into an extensive disadvantage.

Defining boundaries with your family members is vital when you are working from home. It will allow you to stay productive without any interruption from them unless necessary. For instance, if your kids come back from school in the middle of your operation hours, consider taking a break during that time in order to prevent likely distractions.

5. Don’t run out of supplies

Your organization will provide the essentials you need to work on your tasks from home. But there might be some other things you require to improve the experience.

Here is a list of additionals that you must make sure to keep handy:

  • web camera
  • wireless mouse
  • headphones
  • tissues
  • note pad
  • pens
  • tacky notes
  • a bottle of water
  • some snacks

6. Effectively engage in audio/video meetings

Online audio/video meetings play a critical role in helping telecalling agents stay connected with their team leaders and colleagues. Taking part in these meetings aids in developing team coordination. Therefore, don’t miss out on regular meetings and team-building sessions.

7. Applaud yourself:

Working from home can certainly be testing, particularly during the first time of your transition from a regular office setting. Make certain to give yourself little rewards, in the form of your favourite foods, or something you have been planning to buy, perhaps a new pair of earphones. Share your accomplishments at work with your team and talk about the targets that you are trying to achieve. Generally, in doing so, you will end up learning something that may help you accomplish your objectives quicker.

Conclusion

After a brief adjustment period, working from home will turn out to be more natural, and ultimately, you will conform to your standard daily routine.

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