Bad News

To: Sabrina Yu

Subject: Order#1234

Dear Ms. Yu,

I am writing about your purchase order sent on August 10, 2020. As a leading company in fast-fashion industry, we focus on providing our customers with [MW] trendiest fashions at reasonable prices.

As you may know, the trendiest fashions are closely associated to the change in seasons. The order you placed including [WF] the [X] outfits selected from the previous season, which is now out of stock. However, please find the latest catalogue with the newest selections for you to choose from attached for your use. As an added bonus, we are happy to offer 20% off on your next purchase.

Thank you for your time and consideration. ABC company looks forward to serving you again in the future.

Sincerely,

Sage Peng

Customer Service Associate

by Evie, Sabrina, Sage