Trustworthy v. Untrustworthy Sites

Clay Hoffman
GA UXDI 6
Published in
1 min readNov 3, 2016

The first untrustworthy site that comes to my mind is CNN. After looking over their page again, it seems as if they have corrected some of these problems that I’m about to list, but these were issues that I noted in the past:

They use clickbait or misleading headlines not worthy of real news. When the headline exaggerates or makes the subject seem more sensational, my trust of the site is slowly but surely eroded.

Advertisements that look like they are news and a part of the site [this has been corrected some]. This is a critical breakdown in the fouth estate — how are we to trust the news from a source that blurs the line between itself and its sponsors?

Terms of service change every time I visit the site. Not only does this interrupt my reading of the site, but it implies an army of lawyers aimed at the interaction between you and the website. I don’t have any lawyers.

Pinterest is an example of a site that I find trustworthy. Here are some of my reasons:

Robust privacy and sharing options. Having this control is essential.

User can alter their image stream easily, culling unwanted images or subjects.

Overall site reliability and consistency.

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