Host Education Series: Lesson 1 | Are you fast enough?

Did you know that the time it takes you to respond to a booking request can have quite an important impact? Join our customer success trainer Karina as she breaks down the value of a rapid response time in this 2-minute video tutorial.

Step-up your response time and see your business grow.

Lesson #1 — Response time

Let’s start with one of the most important factors: how quickly you respond to a booking request. You’ve just received a booking request. Now what? Do I need to answer promptly or…? The simple answer is “yes”! Your response time can have quite an important impact. Here’re 3 reasons why:

  • A quick response equals good service
  • Response time might play a part in whether or not you get a booking
  • Quick responses lead to better ranking on the platform