Resumption of HKD & USD bank transfers (27 September 2018)

HONG KONG — 27 September 2018 — After months of pursuing a variety of approaches to process incoming transfers and withdrawals, Gatecoin is happy to announce the resumption of both HKD and USD incoming transfers.

Are there any limits on incoming (HKD, USD or Euro) transfers*?

No. There are currently no limits on incoming transfers to Gatecoin. It’s important to note that processing fees and bank charges may apply, for full information, please see our full transfer costs.

Important details on incoming transfers

1. Transfers will be processed through our new banking partner, and may require processing Internationally through the SWIFT network.* From time to time additional KYC documents may be necessary. Should additional information be needed, our customer support will directly contact you;
2. When uploading your transfer receipt, please only do this once. As multiple requests may lead to a significant delay in processing your transfer; and finally
3. We only accept transfers processed through online-banking. Under no circumstances will we accept cash, ATM or over the counter transfers. Any such non-online-banking transfers will be rejected.

When will withdrawals resume?

Euro withdrawals are already available; HKD & USD withdrawals are expected to be enabled for all clients by the end of next week. Please note that withdrawals are subject to limits by total value and requests, per user, per day. For full information, please see our FAQ.

For the latest updates, please visit the blog, Telegram channel, Facebook page and Twitter page.

Again, the entire Gatecoin team appreciates your continued patience and understanding while we have worked through the rollout of our new solution for transfers.

Thank you for your cooperation,

The Gatecoin Team

If you are a journalist with questions about this update, please email media@gatecoin.com.