How Artificial Intelligence Is Revolutionizing The E-Commerce Industry
Things You Should Know If You In E-Commerce Industry
With the help of AI or artificial intelligence, the e-commerce industry can improve the customer experience by personalizing it, focusing on potential customers to increase sales, and recommending products based on how people shop and browse.
A Business Insider article says that by 2024, about 85% of all customer interactions will be handled without the help of a person. In response to this growing trend, many e-commerce businesses have started using different artificial intelligence technology to learn more about their customers, give them the best user experience, and make more sales and money.
In this article, we’ll talk about how artificial intelligence is changing the way e-commerce works:
A customer-centric approach
After looking around an e-commerce site for a while, customers often give up on their search and leave the site. This usually happens when there needs to be more relevant product results for the customer. In these situations, AI can help a business with a smart answer.
AI can help the online shopping business deal with the problem by narrowing, conceptualizing, and then…
