How to Choose the Right Software Quality Assurance Company?

Jacob Hill
Geek Culture
Published in
5 min readOct 27, 2021

Table of Content

1. Introduction

2. Keep the following points in mind while choosing a QA service provider

3. How to Choose the Right Software Quality Assurance Company?

3.1 Experience & Technical Proficiency of QA service provider

3.2 QA Engineers Skill Sets

3.3 Go through the Engagement Models of the Service Provider

3.4 Service Level Agreement (SLAs) and Non-Disclosure Agreement (NDAs)

3.5 Where are QA Engineers located?

3.6 Check their client reviews on the online platform

3.7 Communication

4. Conclusion

1. Introduction

When you’re developing a software project, you need to identify the errors that may appear in the software development lifecycle. But there are some errors that are undiscovered. Thus, you cannot ignore the importance of software testing.

When you have already decided to hire a software testing team for your project, you must be aware that software testing allows you to determine the actual project requirements and find bugs to make it error-free.

If you’re not hiring experts and a dedicated software testing team for your project, there are higher chances of occurring errors in your final code and design. To identify the errors and overcome such challenges, it is important to consider QA outsourcing to perform the testing of software using powerful testing tools and techniques known by the experts.

The outsourcing of testing services offers a faster release cycle because of the flexibility in hiring. This allows an immediate resource ramp-up or ramps it down of the QA team at the click of the time. You may also decrease the number of QA resources deployed by outsourcing QA and just pay for what you require. This is the benefit of an outsourced QA team. Yet not ready to hire a software testing partner? If so, then click here to read more about the main reasons why you should consider outsourcing QA for your project and then proceed further.

Quality assurance is necessary for every project because there are many errors in the software that should be identified at an early stage of software development. A well-tested software application offers high security, domain expertise, dependability, flexibility of resources, and great performance, which saves a lot of time and improves customer satisfaction.

However, you must be wondering how to find the finest and dedicated team of QA testers for quality control and offer qualitative products to businesses. So to help you out, we decided to ease your task and discuss with you all the main factors that should be kept in mind while choosing the right software quality assurance company.

Have a look!

2. Keep the following points in mind while choosing a QA service provider:

When you’re planning to choose a software testing company for your project, make sure to consider the below-mentioned points to avoid failure and find a way to succeed:

  • Identify your project requirements
  • Define your goals
  • Evaluate their uniqueness
  • Pick your way to outsource
  • Take feedback
  • Be flexible and adaptable
  • Developers expertise
  • Prioritize communication
  • Maintain a balance between quality and cost

3. How to Choose the Right Software Quality Assurance Company?

3.1 Experience & Technical Proficiency of QA service provider

To increase the ROI of your project, it is necessary to find a software testing company and outsource your QA work that has immense expertise, technical proficiency, and the ability to work with innovative and modern technologies and tools.

However, it may be a challenging task to determine the expertise possessed by your software testing partner. So to ensure that the QA team has enough knowledge and expertise working with recent projects, have proper onboarding programs, and conduct technical training sessions.

Once your QA testing test properly understands how your business works and manages process workflow, they will add tremendous value to testing and ensure the functionality of the software.

3.2 QA Engineers Skill Sets

When you consider QA outsourcing, make sure to review the qualifications and expertise of the person you’re hiring, who will be responsible to perform your testing tasks. Ask them whether they’re specialized in software testing or they are more of an IT generalist? OR they can perform according to the software testing requirements.

If you’re seeking a developer, who is specialized in addressing quality control, then a software tester is a wise choice. As they’re well-qualified and aware of the various testing techniques that will let them overtake the project from every angle your IT specialist may not do.

3.3 Go through the Engagement Models of the Service Provider

Every project and development model offers its own best practices and framework. So check whether the service provider you’re contacting follows a powerful testing framework throughout the entire development process.

Choose a software testing team that manages to handle various projects and has experience working on complex projects to provide better results without compromising on product quality. Make sure that the service provider company has implemented various testing methodologies and uses powerful automation tools when executing projects.

3.4 Service Level Agreement (SLAs) and Non-Disclosure Agreement (NDAs)

An agreement is signed between the client and software testing service provider that determines the expected output from the service provider.

A perfectly documented SLA includes the communication pattern followed by the company, timeliness, overview of the project, and much more. It helps you to legally save from harmful and bogus vendors.

Establishing NDAs and SLAs upfront is essential to ensure 100% adjustment of aims between the software testing service provider and the client. SLAs are associated with the engagement model and the type of testing applied to the software.

3.5 Where are QA Engineers located?

The rates of quality assurance may change according to the emerging market needs for remote locations. Services are provided all over the world which helps to boost business standards even if you’re located in isolated regions.

3.6 Check their client reviews on the online platform

When you’re planning to hire software testers for your project, make sure to check their customer reviews and ratings. They are published on third-party resources such as Clutch and Wadline directories that analyze the performance of software companies carefully and provide a lot of information about the projects a company has accomplished.

3.7 Communication

Lastly, communication matters the most. It is an essential factor that should be considered when you’re hiring software developers for testing your project. Sometimes you may find that the vendor is from a developing nation and without effective communication, you may end up losing unsorted things.

4. Conclusion

Considering an outsourced quality assurance team that surpasses isn’t without its difficulties. It is challenging to find a software testing team of dedicated developers that offers the best testing services without compromising on software quality.

Make decisions carefully and choose a partner having extensive knowledge about testing techniques instead of just pass/fail reports. Check their customer reviews and previous projects to get more information about the company and then proceed further to create a long-term relationship for both parties.

We hope you find this post useful and you’ll now consider the above-mentioned criteria while choosing a reliable software testing partner for your project.

--

--

Jacob Hill
Geek Culture

Jacob Hill is a software programmer. He belongs to a community who celebrate pride and freedom. Find all his development skills here on this blog.