Working with multiple CRMs? This URL Redirection system improved our productivity
Route 53 + API Gateway + Lambda can improve yours too.
As your company grows, your team uses more tools. You have a CRM, a Sales Management System, a Customers Service platform, a Product Analytics tool, a Subscription Analytics platform, a few in-house tools, and probably more.
How many times a day do you navigate to the CRM to find a customer, just to switch to your Customer Service platform or any of your Data Analysis tools, and look at the same person across multiple tools?
If you have to navigate from one tool to another, you certainly have a loss of productivity.
How to improve navigation between your tools?
In fact, the solution is simple: you just need some links in each tool, to redirect to every other tool you want to navigate.
Eg: A contact in your CRM will have a link to your Customers Service tool.
But it’s slightly more complex: each tool uses a different Id in its URL!
