eBook: “Customer Loyalty In The Era of Branded Self-Checkout”
ONBOARDING YOUR CUSTOMERS TO A LOYALTY PROGRAM CREATES AN UNFORGETTABLE EXPERIENCE THAT KEEPS THEM CONNECTED TO YOUR BRAND
Loyalty programs allow your customers to connect to your brand and receive rewards so they keep coming back. 80% of consumers would visit a business more if it offered a loyalty program.
Industry experts Karla Guarino from Kiosk Group , Vince Coli from Socket Mobile, and Hilary Barr from Newline created the eBook “Customer Loyalty In The Era of Branded Self-Checkout” to share their expertise in mobile payments and customer loyalty best practices.
Guarino shared, “In my 20 years experience in the kiosk industry, brands that embed custom signage about their loyalty programs in their kiosks see the highest conversion rates. Kiosks connect customers to brands.”
The eBook shares examples of how leading brands built successful loyalty programs. It also discusses how self-checkout can connect customers to your loyalty programs in a frictionless manner. “Since you collect your customers’ mobile phone numbers you can suggest that they onboard to your loyalty program. Modern solutions allow consumers to onboard to programs without apps or long registration so you get them onboarded to get points, discounts and loyalty messages for their next orders.”
The eBook topics include:
- Why your brand needs a customer loyalty program
- Learn from leading brands
- Learn from Newline’s partners
- Examples of customer loyalty programs
- How self-checkout grows customer loyalty Success study: Silverstein Properties
The eBook’s ultimate goal is to guide your business through how to connect customers to your brand. “Today, businesses want to create a branded, more personal omnichannel checkout experience that leaves an unforgettable impression. Consumers want to come back and recreate the same excitement given the preferences already collected.”
