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Demystifying “Tell Me More”: Notes from an Ethnographer

From 90’s Bronx fashion, to corn in the 30’s…

Saving the World, One Buzzcut at a Time

How might the collective action of a million people manifest…

My Golden Rule of Teaching Prototyping

Hint: everything is feedback

What the Snoopy Museum taught me about designing at the systems level

A critical reflection on design…

Is the customer 5G-ready?

We are at the crux of “disruptive technology” and “the new normal.” How do…

Demystifying Denouement: Solving the Gordian Knot

This literary term pops up in the design world but…

Designing Design Workshops: Knowing your audience

On a scale of 1 to 10, how likely are you to…

Future Foods 2022: Thailand Edition

What we learned from a conversation with foodies, food experts…

Who am I as a designer?

3 questions to ask yourself to understand you better and help you stand out

Turning crisis into opportunity: a thought circa. March 2020

Don’t you ever ask probing questions. Ever!

Don’t even pretend you want to. But let’s pretend that you…

Demystifying Authority: Don’t design like Apple

Why’s & How’s of Using Design Thinking: A Specific and Actionable Introduction

Numbers to Interview By

A few figures to jumpstart your first ethnographic interviews

Demystifying Org. Structure: Designing teams to perform

Building with Intention: Designing beyond features and themes

Secret template to immediate success. Learn how to perfect your pitch by asking yourself 3 questions.

Corporate Strategy and the Pursuit of Design Thinking

You are never allowed to say “pretty” ever again: Part 3

You are never allowed to say “pretty” ever again: Part 2

You are never allowed to say “pretty” ever again: Part 1

Demystifying Creativity: How to get stuff done

Here is a guide to recognizing which personality you…