Welcome to the Glassdoor Design Blog

Hi there, and thanks for checking out the Glassdoor Design Team Medium publication. For many years, Glassdoor has been a leading expert on job search design and development and a resource for job seekers the world over. We’ve tailored most of our content towards our customers, but are excited to share our vision for Design at Glassdoor.

On the road to building a world class product, we’ve had some valuable experiences and gained a lot of knowledge that we hope you can learn from. We’re still experimenting every day and will be documenting the journey here. Come along with us as we chat about brand, marketing, design systems, job search design, product design, accessibility, performance, and a whole lot more.

History of Glassdoor Design

Glassdoor Design as an organization is relatively new. While Glassdoor has taken user experience and design very seriously throughout our 11 years of existence, the design team has been more individual designers on project teams. Over the last year and a half we have been really focusing on what design is at Glassdoor. We have developed principles, built a design system and built more of a design team collaboration that includes product and brand for complete experiences. All of these we will talk about in coming articles.

Every project we tackle, and therefore everything we publish here, is looked at from this perspective.

Our values, which show how we work together and with the company as a whole, have positioned us as top-notch problem solvers.

• Trusted Partners (Respected and Credible)
• Strategic (Goal Driven)
• Accountable (Outcome Focused)
• Empathetic (Understanding and Advocate for the User)
• Expert (Technical and Soft Skills)

Our principles, which are how we do design, continue to validate our decisions through a common lens of user centric solutions and experiences:

• Simple
• Valuable
• Clear
• Human-Centered
• Well-Crafted
• Delightful

These seem simple and for the most part our designers already apply these principles intuitively. The principles are really for our stakeholders, so that when we are reviewing our product we are all approaching from the same point of view and there is a wider view of the experience as a whole rather than a small part of the work.

When solving design problems, we ask stakeholders to ask each principle in the form of a question that draws the conversation back to the experience that we are trying to achieve. Asking questions of each other creates common ground from which we can judge if we have solved for the true problem.

Is this design Simple? Does this design provide Value? Is the experience Clear? How Well Crafted is this? Is this design Human Centered? Does it Delight?

We’re delighted to share our perspective and join the robust design conversation on Medium.