We Made The Decision To Add Six More Steps To Our Onboarding

An ideology better than ‘keeping the clicks low’ is Don’t make me think. For each step of the onboarding, ask yourself ‘How can we make sure each step (no matter how many) have such a low threshold of effort that users will fly through it?’

  1. Reduce the time to WOW

Need to give users something to be excited about from the get go instead of providing the WOW moment only at the end.

2. More focus on people talking to people

Suggest to users tasks that can lead them to have a fuller experience with your product.

3. Who’s actually setting this up?

Are you setting this up or is someone else?

Make each step feel like an easy win by only asking or solving one thing at a time.