Employer of Record India: what’s the best choice?

Global Work Guide
Global Work Guide
Published in
11 min readMay 1, 2024
Employer of Record India: what’s the best choice?

Expanding business operations in India presents a wealth of opportunities. With its booming economy and vast pool of skilled professionals, India has become a prime destination for global companies seeking to grow their footprint. However, navigating the complexities of hiring in India can be daunting due to its intricate labor laws and compliance requirements.

An Employer of Record (EOR) in India can simplify this process. By acting as the legal employer, an EOR manages all aspects of employment, from payroll to compliance, allowing businesses to focus on their core operations. This solution not only ensures adherence to local regulations but also mitigates risks associated with employee misclassification and other legal pitfalls.

Suggested EOR providers in India

Several reputable EOR providers offer their services in India, ensuring compliance and efficient management

  • Multiplier: Known for its comprehensive global employment solutions.
  • Deel: Offers a user-friendly platform for hiring and managing international teams.
  • Remote: Provides flexible employment solutions with a modern approach.
  • Remofirst: Specializes in streamlined global hiring and compliance.
  • Oyster HR: Offers an automated global employment platform with deep local intelligence.
  • Rippling: Offers integrated HR, IT, and Finance solutions for global teams.
  • Papaya Global: Provides end-to-end workforce management solutions.

Overview of India as a Business Destination

India offers immense potential for business expansion due to its vast market and dynamic economy. An understanding of key economic indicators, business advantages, and workforce characteristics can help businesses leverage India’s opportunities.

Key Economic Indicators

India’s Gross Domestic Product (GDP) reached $3.05 trillion in 2021, making it the world’s sixth-largest economy. The nation’s economic growth rate stands at 7.5%, according to the International Monetary Fund (IMF). India has a burgeoning middle class with a spending population exceeding 300 million individuals. The inflation rate has been managed at approximately 6%, contributing to economic stability.

Business Advantages

India ranks 63rd in the World Bank’s Ease of Doing Business index. It offers a substantial market with over 1.3 billion consumers. Government initiatives such as Make in India and Digital India foster a favorable business environment by encouraging foreign investment and innovation. Corporate tax rates are competitive, positioned at 25.17% for domestic companies.

Workforce Characteristics

India’s workforce numbers around 500 million, with a median age of 28. Over 20% of the population is proficient in English, making communication easier for international businesses. A significant portion of the workforce possesses technical and digital skills, supported by over 4,500 engineering institutions producing 1.5 million engineers annually.

Employment Laws in India

Employment laws in India encompass a range of regulations aimed at governing employer-employee relationships. Compliance with these laws is essential for businesses operating in the country.

Labor Regulations

Labor regulations in India cover various aspects of employment including wages, working conditions, and social security. Key legislations include the Industrial Disputes Act, 1947, the Minimum Wages Act, 1948, and the Employees’ Provident Funds and Miscellaneous Provisions Act, 1952. These laws ensure fair treatment of workers and mandate specific welfare measures.

Employment Contracts

Employment contracts in India represent formal agreements between employers and employees. These contracts outline job responsibilities, salary structure, benefits, and termination conditions. Written contracts are preferred though verbal agreements are legally binding too. The Indian Contract Act, 1872, governs these contracts, ensuring clarity and legal security.

Working Hours and Overtime

Working hours and overtime regulations in India aim to protect workers’ rights. The Factories Act, 1948, prescribes a maximum of 48 hours per week and 9 hours per day. Any additional hours constitute overtime and must be compensated at twice the regular wage rate. Compliance with these regulations safeguards against employee exploitation.

Payroll and Taxation in India

Payroll and taxation in India involve several regulations to ensure compliance with local laws. An Employer of Record (EOR) helps businesses navigate these complexities.

Employer Contributions

Businesses in India must make various contributions on behalf of employees. These include:

  • Provident Fund: Employers contribute 12% of the employee’s basic salary to the Employees’ Provident Fund (EPF).
  • Employee State Insurance: For workers earning less than INR 21,000 per month, employers contribute 3.25% to Employee State Insurance.
  • Professional Tax: Employers deduct professional tax, with rates varying by state, but typically ranging from INR 200 to INR 2,500 annually.

Employee Taxes

Employees in India must pay taxes based on their earnings. These include:

  • Income Tax: Tax rates vary based on income slabs, starting from 5% for earnings above INR 2.5 lakh and peaking at 30% for earnings above INR 15 lakh.
  • Education Cess: A tax surcharge aimed at funding education infrastructure, set at 4% of the income tax amount.
  • Professional Tax: Similar to employer contributions, deducted directly from salaries with state-specific rates.

Social Security System

India’s social security system ensures workers receive benefits:

  • Employees’ Provident Fund (EPF): A retirement benefit scheme where both employers and employees contribute 12% each.
  • Employee State Insurance (ESI): Provides medical care, cash benefits during sickness/maternity, and pension for dependents of deceased workers.
  • Gratuity: Employers provide gratuity to employees who’ve completed at least five years of service, calculated as 15 days’ wages for each year of service.

This structured approach ensures workers in India are well-protected and businesses remain compliant with local regulations.

Employee Benefits in India

India offers a diverse range of employee benefits, ensuring that workers are well-compensated and protected under labor laws. These benefits enhance workforce satisfaction and align with global standards.

Paid Time Off

Employees in India accumulate paid time off (PTO) based on tenure and employer policy. Full-time employees typically receive 12–15 days of annual leave, as stipulated by the Shops and Establishments Act. Leave balances often carry over into the next year, subject to employer policies.

Public Holidays

India recognizes numerous public holidays, influenced by regional and cultural diversity. Employees enjoy around 10–14 public holidays annually, varying by state and sector. Common holidays include Republic Day (January 26), Independence Day (August 15), and Diwali. Employers may offer additional holidays depending on local customs.

Parental Leave

Parental leave in India encompasses maternity and paternity leave. The Maternity Benefit (Amendment) Act, 2017, mandates 26 weeks of paid maternity leave for women employees. Fathers receive paternity leave, generally around 15 days, although this varies by employer policy. Adoption leave provisions also exist under specific conditions.

Sick Leave

Employees in India are entitled to sick leave, ensuring job security during illnesses. Full-time employees typically get 6–12 days of sick leave annually, based on company policy and state regulations. Confirmed medical documentation is usually required for extended sick leave periods. This benefit helps maintain workforce health and productivity.

Hiring Process in India

India’s hiring process involves multiple stages to ensure companies identify and onboard the right talent. This process includes recruitment practices, obtaining work permits for foreign nationals, and setting probation periods.

Recruitment Practices

Indian companies use various recruitment methods, including job portals, recruitment agencies, and employee referrals. Job portals like Naukri, Monster, and Indeed are extensively used to reach a large pool of candidates. Recruitment agencies provide specialized services for niche roles, helping employers find qualified candidates. Employee referrals leverage existing staff networks, often offering bonuses for successful hires. Companies may also participate in career fairs and use social media platforms like LinkedIn to attract potential employees.

Work Permits for Foreign Nationals

Foreign nationals require specific work permits to be employed in India. The Employment Visa (E-Visa) is the primary category for foreign workers, valid for up to one year and renewable based on continued employment. Criteria include a minimum salary threshold, usually around INR 1.625 million per annum, except for certain categories like ethnic cooks, language teachers, and staff working for embassies. Employers must provide proof of employment, including a detailed job description, employment contract, and company profile. All applications must go through the Indian Embassy or Consulate in the applicant’s home country.

Probation Periods

Probation periods in India typically range from 3 to 6 months, depending on the role and company policy. During this time, employers assess the employee’s performance and suitability for the job. Probation terms, including duration and conditions, are usually outlined in the employment contract. If the employee meets expectations, they receive confirmation of employment. If not, the employer may terminate the contract with due notice or extend the probation period. Probation periods allow for mutual assessment, ensuring both employee and employer have aligned expectations before permanent placement.

Termination and Severance in India

Employment termination in India involves specific regulations. These determine notice periods, severance pay, and grounds for dismissal.

Notice Periods

Notice periods in India vary by employment contract and designation. For most employees, they range from 1 to 3 months. The exact duration depends on agreements between employers and employees. For instance, senior-level employees typically have longer notice periods due to the nature of their roles.

Severance Pay

Employees terminated due to retrenchment receive severance pay. The Industrial Disputes Act mandates 15 days’ wages for each year of continuous service. This applies to employees who’ve worked for more than a year. In some cases, company policies may offer additional severance benefits.

Grounds for Dismissal

Grounds for dismissal in India include misconduct, redundancy, and poor performance. Employers must follow due process to ensure compliance with labor laws. Misconduct encompasses actions like theft, fraud, and insubordination. Redundancy covers scenarios where roles become obsolete due to organizational changes. Poor performance relates to failure in meeting job expectations despite given opportunities for improvement.

Challenges of Hiring in India

Recruiting talent in India involves several complex challenges that can hinder the hiring process. Employers face obstacles related to administrative procedures, cultural nuances, and language requirements.

Common Obstacles

Employers often encounter administrative hurdles like navigating complex labor laws, visa regulations, and compliance requirements. They need to ensure adherence to acts such as the Minimum Wages Act, Employees’ Provident Funds Act, and other local regulations. Sourcing candidates can be challenging due to high competition in the job market, particularly in sectors like technology and finance. Additionally, verifying candidates’ references and backgrounds can be daunting due to the varying standards and practices across different regions.

Cultural Considerations

Cultural diversity within India adds layers of complexity to hiring practices. Employers must appreciate the various cultural backgrounds, social norms, and communication styles prevalent in different regions. For example, hierarchical structures in organizations can influence decision-making processes and workplace dynamics. Sensitivity to these differences helps in fostering a harmonious and productive work environment. Understanding regional festivals and holidays is crucial in planning work schedules and maintaining employee morale.

Language Requirements

India’s multilingual landscape necessitates consideration of language proficiency in the hiring process. Generally, English is the primary business language. However, fluency in regional languages like Hindi, Tamil, Telugu, and Kannada can be essential depending on the work location. Assessing candidates’ language skills becomes crucial for roles involving regional customer interactions, local team collaboration, or communication with government authorities. Employers should evaluate language requirements early in the recruitment process to ensure effective communication and integration within the team.

Benefits of Using an EOR in India

Employers can significantly streamline their operations by leveraging an Employer of Record (EOR) in India. Key benefits include managing compliance, mitigating risks, reducing costs, and accelerating market entry.

Compliance Management

An EOR ensures adherence to India’s intricate labor laws and regulations. It handles mandatory compliance with legislations such as the Industrial Disputes Act and the Minimum Wages Act. Using an EOR, companies avoid penalties related to non-compliance. This avoids the necessity to stay updated on frequent legislative changes.

Risk Mitigation

Employers reduce liabilities by using an EOR in India. An EOR manages employment contracts, taxes, and employee benefits, thereby minimizing the risk of legal disputes. Such services ensure businesses remain lawful, reducing potential litigation. This method mitigates risks that arise from improper HR processes or documentation errors.

Cost-Effectiveness

Utilizing an EOR can be more economical than establishing a local entity. Companies save on administrative costs, overhead, and infrastructure. EOR services streamline payroll processing and benefits management, leading to cost savings. These savings can be redirected to core business activities to drive growth.

Speed of Market Entry

An EOR facilitates faster market entry in India. Businesses can hire employees swiftly without setting up a full legal entity. The EOR handles onboarding, payroll, and compliance, allowing companies to focus on scaling operations. This speeds up expansion, enabling businesses to capitalize on market opportunities promptly.

Employer of Record Services I Recommend in India

Companies looking to expand into India can benefit significantly from EOR services. These providers take on employer responsibilities, allowing businesses to focus on core operations.

Discover more by delving into the topic employer of record services

Top EOR Providers for India

Several reputable EOR providers offer their services in India, ensuring compliance and efficient management

  • Multiplier: Known for its comprehensive global employment solutions.
  • Deel: Offers a user-friendly platform for hiring and managing international teams.
  • Remote: Provides flexible employment solutions with a modern approach.
  • Remofirst: Specializes in streamlined global hiring and compliance.
  • Oyster HR: Offers an automated global employment platform with deep local intelligence.
  • Rippling: Offers integrated HR, IT, and Finance solutions for global teams.
  • Papaya Global: Provides end-to-end workforce management solutions.

Key Features and Benefits of Each

Each provider offers unique features and benefits:

  • Multiplier: Provides end-to-end global employment services, including payroll, benefits, and compliance management. For more information read my Multiplier review.
  • Deel: Offers a user-friendly platform for hiring, onboarding, and paying international employees and contractors. For more information read my Deel review.
  • Remote: Features modern technology platforms and scalable solutions for businesses of all sizes. For more information read my Remote review.
  • Remofirst: Focuses on simplifying the process of hiring and managing international employees. For more information read my Remofirst review.
  • Oyster HR: Provides automated hiring processes, deep local intelligence, and employee-centric solutions for global employment.
  • Rippling: Integrates HR, IT, and Finance functions into a single platform for comprehensive workforce management. For more information read my Rippling review.
  • Papaya Global: Offers a unified solution for workforce management, including payroll, benefits, and compliance across multiple countries. For more information read my Papaya Global Review.

Considerations for Choosing the Right EOR

When selecting the right EOR for India, consider these factors:

  • Compliance Expertise: Ensure the provider has a deep understanding of Indian labor laws to avoid legal issues.
  • Service Range: Look for providers offering comprehensive services, including payroll, benefits, and contract management.
  • Technology and Scalability: Assess if the provider’s technology platform supports your business needs and future growth.
  • Cost: Compare pricing structures to ensure alignment with your budget while receiving all necessary services.
  • Global Reach: Consider providers with experience in multiple countries if you plan to expand beyond India.
  • Customer Support: Evaluate the level and quality of customer support offered, especially in terms of time zone coverage and response times.
  • Local Expertise: Check if the provider has direct entities or partnerships in India for better local insights and support.

Leveraging the right EOR provider can facilitate smooth expansion into India, ensuring compliance and operational efficiency. Each of these recommended providers offers robust solutions, but the best choice will depend on your specific business needs and growth plans.

Frequently Asked Questions

What is an Employer of Record (EOR)?

An Employer of Record (EOR) is a third-party organization that takes on the legal responsibilities of employing staff. This includes handling payroll, tax compliance, and benefits, allowing companies to hire employees in foreign countries without establishing a legal entity.

Why should businesses use an EOR in India?

Using an EOR in India helps businesses navigate complex labor laws and compliance requirements. It simplifies processes, ensures legal compliance, and allows companies to focus on core activities without the burden of administrative tasks.

What are the key employment laws in India?

Key employment laws in India include the Minimum Wages Act, the Industrial Disputes Act, the Employees’ Provident Funds Act, and the Shops and Establishments Act. These laws aim to ensure fair treatment and protect worker rights.

What makes India a favorable business environment?

India offers a favorable business environment due to robust economic indicators, a skilled labor force, and initiatives like Make in India. These factors attract foreign businesses and support economic growth.

Which are the recommended EOR services in India?

Recommended EOR services in India include Globalization Partners, Velocity Global, Remote, Elements Global Services, and Horizons. Each provides distinct features and benefits suited to various business needs.

What factors should businesses consider when selecting an EOR in India?

When selecting an EOR in India, businesses should consider compliance expertise, service scope, cost efficiency, support, scalability, and the provider’s legal knowledge to ensure they meet their specific needs effectively.

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