Multiplier vs Atlas HXM: Which to pick in 2024?

Global Work Guide
Global Work Guide
Published in
13 min readMay 27, 2024

Employer of Record (EOR) providers, like Multiplier and Atlas HXM, have become essential for companies looking to expand their international workforce without the legal complexities of establishing local entities. Multiplier and Atlas HXM are two EOR solutions that facilitate global payroll, benefits administration, and human experience management for employees all over the world. They help businesses manage payroll processing and ensure compliance with local employment laws, enabling them to hire talent globally with ease.

Multiplier offers a streamlined platform for managing international employees, providing services such as benefits administration and payroll in a variety of currencies and languages. Atlas HXM, similarly, provides a comprehensive EOR solution to handle the complexities of global employment. Both platforms aim to offer an efficient, one-stop solution for international workforce management. When considering which platform to use, companies examine a range of criteria, including features, pricing, security, integration and compatibility, and the quality of customer support.

Key Takeaways

  • Multiplier and Atlas HXM offer EOR solutions for global workforce management, with a range of features and services.
  • Key considerations in choosing an EOR provider include payroll and benefits management, pricing, and security.
  • Effective integration, compatibility, and customer support are crucial factors for businesses when selecting the right EOR solution.

Multiplier And Atlas HXM Overview

In the world of global employment and human resource management, both Multiplier and Atlas HXM have emerged as significant players. They offer comprehensive solutions that are enhancing the way companies manage their international workforce.

What Is Multiplier?

Multiplier is a SaaS-based solution aiming to simplify global employment for companies. It allows businesses to hire talent internationally without setting up local entities by using an Employer of Record (EOR) service. Multiplier manages local compliance, payroll, and benefits, facilitating the employee lifecycle management from onboarding to offboarding.

Also, read our Multiplier Review on Medium.

What Is Atlas HXM?

Atlas HXM, short for Human Experience Management, is a strategic approach to HR that focuses on providing a positive and cohesive experience for employees throughout their time with a company. Unlike traditional HRM systems, Atlas HXM places the employee experience at the forefront, integrating various aspects of work into a seamless whole.

Read our Atlas HXM review.

History And Background

Multiplier emerged in response to the globalization of the workforce, providing services to companies looking to expand their operations internationally. Atlas HXM was developed as a concept to evolve past the limitations of traditional human resource management systems, with a focus on enhancing all facets of an employee’s experience at an organization.

Target Audience And Use Cases

  • Multiplier is tailored for businesses seeking to employ internationally and needing comprehensive EOR services. Use cases include deploying remote teams, navigating international labor laws, and managing payroll and benefits across borders.
  • Atlas HXM serves organizations intent on improving their approach to HR by focusing on the employee experience. It is employed in varied industries to craft a cohesive employee journey, improve retention, and foster a positive workplace culture.

Features Comparison

In evaluating Multiplier and Atlas HXM, a granular look at their feature sets is crucial to understand their offerings in HR management solutions.

Core Features

Multiplier and Atlas HXM both deliver robust payroll processing capabilities, ensuring timely and accurate employee payment. Multiplier’s platform simplifies international payroll with currency conversion and compliance considerations. Meanwhile, Atlas HXM offers a streamlined payroll experience augmented by detailed reporting tools.

Performance management is another contested area. Atlas HXM provides an array of functionalities, such as appraisals and goal tracking that align with an organization’s performance criteria. Multiplier also facilitates performance management but emphasizes integrative feedback mechanisms to promote workforce development.

Additional Features

Both systems offer a suite of benefits administration services. Multiplier integrates these services to support global workforces with tailored benefits packages according to local standards. Atlas HXM offers a comparable benefits scheme designed to integrate seamlessly with existing HR processes.

>>Try Atlas HXM today

Insurance administration is yet another area where the two platforms are head-to-head. They both provide tools that manage various insurance policies for employees, ensuring businesses meet necessary coverage requirements and maintain employee satisfaction. However, the user experience may differ, with each platform presenting information and options in distinctive ways.

Mobile And Web App Features

User experience is critically important for HR platforms, and both Multiplier and Atlas HXM excel in this. They each offer mobile and web applications with intuitive interfaces, designed to facilitate on-the-go HR management. These platforms typically ensure that the majority of desktop features are available on mobile devices for continuity and ease of access.

>>Try Multiplier today

Customization And Flexibility

Customization is key for businesses to adapt the software to their unique processes. Atlas HXM offers a high level of customization, whereas Multiplier stands out for its flexibility and API access. Both platforms allow for integrations with other systems, which extends their functionality and enables more comprehensive HR management.

These platforms are continually evolving, with updates and features designed to meet the dynamic needs of HR management. For further insights into the capabilities of Multiplier, consider the artifacts provided by Global Work Guide, which offers a detailed comparison of Multiplier against another EOR provider in terms of international payroll and compliance solutions.

Payroll And Benefits Management

When comparing Multiplier and Atlas HXM, it’s essential to examine how each handles critical functions such as payroll processing, benefits administration, and tax handling. These platforms aim to streamline operations while ensuring compliance and accuracy.

Payroll Processing

Multiplier offers a comprehensive global payroll solution designed to simplify the complexities associated with international payments. It presents a centralized system for managing payroll across different countries, accommodating various currencies, and ensuring statutory compliance. Multiplier’s streamlined processing includes:

  • Automated calculations: Accuracy in wage calculations, considering hours worked and applicable overtime.
  • Reporting and analytics: Easy access to detailed payroll reports for insights and decision-making.

In contrast, Atlas HXM provides a robust payroll processing system focusing on efficiency and user experience. Key features include:

  • Integration capabilities: Seamless integration with existing HR systems for data consistency.
  • Customizable payroll features: Adaptability to company-specific payroll needs and scales.

Benefits Administration

Multiplier excels at benefits administration, especially with its global reach. Its platform enables companies to manage and tailor benefits packages in compliance with local regulations. Features include:

  • Diverse benefits options: Tailored packages ranging from health insurance to retirement plans.
  • Employee self-service: Empowerment of employees to manage their benefits through an intuitive portal.

Atlas HXM also handles benefits administration proficiently, with strong points such as:

  • Plan management: Tools for admins to create, modify, and manage various benefits plans.
  • Automated enrollment: Streamlines the process of employee enrollment in benefits plans.

Tax Handling

With taxes being a critical component of payroll, Multiplier provides solutions that:

  • Automate tax calculations: Reduces errors related to tax withholdings and payments.
  • Ensure global compliance: Updates in real-time to stay in line with changing tax regulations worldwide.

Atlas HXM’s approach to tax handling is designed to offer:

  • Integrated tax services: Helps businesses manage and file taxes efficiently.
  • Compliance tracking: Monitors changes in legislation to maintain compliance without the need for manual intervention.

Both platforms support businesses in maintaining compliance with local and international tax laws, showcasing significant expertise in reporting and analytics to help companies understand the financial implications of their payroll and tax decisions.

Pricing

When examining the pricing structures of Multiplier and Atlas HXM, it is essential to scrutinize the tiers available, evaluate the cost-effectiveness, and consider any concealed charges that may not be immediately apparent. Attention should also be given to any discounts or exclusive promotions offered by these platforms.

Pricing Tiers

Multiplier offers a variety of pricing tiers based on organizational size and feature requirements:

  • Basic: For small businesses, priced at $50/user/month.
  • Professional: Targeted at medium enterprises, priced at $70/user/month.
  • Enterprise: Designed for large organizations, custom pricing tailored to specific needs.

>> Click here to see Multiplier’s pricing page

Atlas HXM, on the other hand, structures its pricing tiers predominantly by module:

  • Core HR: Priced at $40/user/month.
  • Talent Management: An additional $30/user/month.
  • Advanced Analytics: Further $20/user/month.

Value For Money

Multiplier’s Basic tier includes compliance management tools, making it valuable for small businesses that require legal expert-backed features without significant investment. Atlas HXM’s Core HR tier, while more affordable on a per-user basis, may incur extra costs as additional modules are necessary for complete functionality.

Find all pricing details on the website of Atlas HXM

Hidden Costs And Additional Fees

Both services may involve additional fees that are not included in the initial quote:

  • Setup Fees: Multiplier charges a one-time setup fee of $500, while Atlas HXM charges $400.
  • Data Migration: Charges for data transfer from existing systems can apply, with specific costs provided upon assessment.
  • Customization: Specialized requests for customization might incur costs, variable depending on the scope.

Discounts And Special Offers

Periodic special offers are endorsed by each platform to attract new users or reward loyal customers. Discounts may include:

  • Annual Payment: Paying annually might render a 10% discount from both Multiplier and Atlas HXM.
  • Volume Licensing: Discounts for high volume users are negotiable on a case-by-case basis.
  • Promotional Period: Limited-time offers, such as a 20% discount for the first six months, are occasionally available.

Security

In comparing Multiplier and Atlas HXM, security forms a cornerstone of their services, with a commitment to data protection, compliance, and resilience against cyber threats. Each platform incorporates specific strategies to safeguard user information and company data.

Data Protection And Privacy Policies

Multiplier and Atlas HXM enforce stringent data protection and privacy policies to ensure client information is handled responsibly. Multiplier adopts a privacy-first approach, reflecting strict adherence to global data protection regulations such as GDPR. Atlas HXM, on the other hand, prioritizes the customization of privacy settings, enabling clients to control their data sharing preferences.

Multiplier:

  • Compliance with international standards
  • Transparent data handling procedures

Atlas HXM:

  • Customizable privacy controls
  • Detailed privacy policy documentation

Security Certifications And Compliance

Both platforms maintain an array of security certifications and are in compliance with pertinent legal frameworks. Multiplier flaunts certifications like ISO/IEC 27001, signifying a robust information security management system. Meanwhile, Atlas HXM highlights its adherence to compliance frameworks, employing legal experts to stay abreast of evolving regulations, thereby mitigating legal risks.

Multiplier:

  • ISO/IEC 27001 certified
  • Regular third-party audits

Atlas HXM:

  • Compliance frameworks constantly reviewed by legal experts
  • Continuous compliance updates provided to customers

Find more information on the website of Atlas HXM

Measures Against Cyber Threats

To combat cyber threats, both platforms implement proactive defenses. Multiplier utilizes advanced encryption and continuous monitoring systems to detect and repel threats. Meanwhile, Atlas HXM has an incident response team ready to tackle any breaches, supported by a detailed threat mitigation plan.

Multiplier:

  • Advanced encryption technology
  • Regular penetration testing

Atlas HXM:

  • Dedicated incident response team
  • Regular threat assessments and response drills

Employee Data Security

Employee data security is paramount for both companies. Multiplier trains its staff in best security practices and employs strict access controls. On the other hand, Atlas HXM ensures that all employees are vetted thoroughly and are bound by confidentiality agreements, safeguarding sensitive information at the employee level.

Multiplier:

  • Periodic security training for employees
  • Role-based access to sensitive data

Atlas HXM:

  • Rigorous employee vetting process
  • Enforceable confidentiality agreements

These security measures reflect Multiplier and Atlas HXM’s commitment to protecting their customers’ assets against the ever-evolving landscape of digital risks.

Integration And Compatibility

Effective integration and compatibility are crucial for seamless operation between Human Resource (HR) platforms like Multiplier and Atlas HXM.

Integration With HR Software

Multiplier offers out-of-the-box compatibility with a wide array of HR software solutions, ensuring that businesses can couple it with their existing systems with minimal hassle. The platform’s API access allows for custom integrations, further extending its agility and utility in diverse HR environments.

Atlas HXM emphasizes a similarly robust integration framework. It supports standardized data exchange protocols, which translates to straightforward interfacing with a company’s chosen HR software. Their pre-built connectors enable a plug-and-play experience, simplifying the setup process significantly.

Integration With Payroll Systems

Multipliers’ integration with payroll systems is designed with ease of use in mind, allowing HR departments to synchronize employee data effortlessly. This integration becomes pivotal in managing global payroll complexities, as it helps ensure compliance with local laws and tax regulations.

Atlas HXM also provides comprehensive payroll integration capabilities. Users benefit from real-time updates, which reflect in payroll computations instantly, reducing errors and saving time. Both platforms focus on delivering error-free payroll processing through tight integration.

API Availability And Usage

API access is a deciding factor for many businesses when choosing an HR and payroll system. Multiplier’s API is well-documented and developer-friendly, enabling extensive customization and integration options. The platform’s API supports various operations that are critical for HR management, including automation of repetitive tasks.

Atlas HXM offers a similarly capable API, granting businesses the ability to create bespoke solutions that interface seamlessly with their systems. They provide comprehensive documentation and support, aimed at ensuring that users can maximize the potential of their API integrations.

Each system’s integration and compatibility features are influential in streamlining HR operations, underscoring their commitment to efficiency and user adaptability.

Find more information on the website of Multiplier

Customer Support

Both Multiplier and Atlas HXM place significant emphasis on providing robust customer support to cater to the diverse needs of their clients.

Support Channels (Email, Chat, Phone)

Multiplier and Atlas HXM offer various support channels to assist their clients, ensuring accessibility and convenience. Multiplier provides email, chat, and phone support for direct communication. Meanwhile, Atlas HXM also maintains a similar array of contact options, strengthening the service connectivity with their users.

Availability (24/7 Support, Time Zones)

Customers of Multiplier benefit from 24/7 support, making the service available across multiple time zones and ensuring assistance is always at hand. Atlas HXM also advertises around-the-clock support services, acknowledging the necessity for immediate HR advisory services in a global work setting.

Response Time And Efficiency

Response time is a critical metric in customer support efficacy. Multiplier boasts swift response times with most queries being addressed promptly. Meanwhile, Atlas HXM aims for efficiency, with a dedicated team tasked to minimize wait times and streamline the resolution process for clients.

Customer Satisfaction And Feedback

The testament to effective customer support lies in user reviews and feedback. Reports on Multiplier’s customer service suggest a high degree of customer satisfaction, as detailed in user feedback within the Global Work Guide review. Atlas HXM, aligning with its service standards, similarly garners positive reviews highlighting their commitment to maintaining a supportive customer relationship.

Find more information on the website of Atlas HXM

How To Pick The Right EOR Provider?

Choosing the right Employer of Record (EOR) provider is essential for managing an international workforce efficiently. This section outlines the important considerations and steps involved in the selection process.

Assessing Business Needs

Before considering EOR services, businesses must perform a thorough assessment of their specific needs. This includes identifying the scale of international expansion and understanding the nuances of employing staff in different jurisdictions. Companies should define clear objectives for using a global employer of record, such as simplifying legal compliance or streamlining payroll.

Key Features To Consider

When evaluating an EOR service, critical features and offerings need attention for successful international workforce management. Businesses should prioritize:

  • Legal compliance with local labor laws
  • Expertise in global payroll and tax administration
  • HR management capabilities
  • Support for employee health and benefits
  • Robust technology platform for easy management

Each aspect should be weighed according to the business’s operational priorities.

Comparing Providers

Effective vendor comparison necessitates due diligence. It’s vital to verify each provider’s credentials, experience in relevant markets, and track record of reliability. Comparing the services of competitors like Multiplier and Atlas HXM can illuminate differences in support, reach, and scalability. Best Employer of Record Services in 2024 provides insights into leading EOR services for businesses considering global expansion.

Making The Final Decision

Decision-making should be informed by a one-stop solution approach that suits the business’s comprehensive needs. The final decision should balance cost-effectiveness with the value provided, ensuring that the chosen EOR provider can adapt to the company’s growing and changing global workforce demands. It’s not just about finding an alternative but choosing a partner that best aligns with the company’s strategic vision and operational requirements.

Frequently Asked Questions

These FAQs address common queries regarding cost, salary management, service comparison, and functionalities of Multiplier and Atlas HXM services.

What are the cost differences between Multiplier and Atlas HXM services?

Multiplier’s service fees are typically structured as a percentage of the employee’s salary, whereas Atlas HXM offers a subscription-based pricing model. The actual costs can vary based on the specific services and number of employees managed.

How do salaries compare when using Multiplier versus Atlas HXM?

Salaries are not directly affected by whether Multiplier or Atlas HXM is used. However, each provider may offer different levels of support and tools for setting competitive salary ranges in various markets.

In what ways does Multiplier differ from Globalization Partners?

Multiplier provides a tech-focused solution for Employer of Record services with an emphasis on automating the employment process. In contrast, Globalization Partners offers a broader range of global employment solutions with a strong focus on legal compliance and consulting.

What sets Multiplier apart from Deel in terms of services offered?

Multiplier distinguishes itself from Deel by offering customizable employment contracts and benefits management. Deel focuses on a broad suite of services, including contractor payments and compliance tools.

How does an Employer of Record service like Multiplier enhance remote work operations?

Multiplier facilitates remote work by managing international employment and payroll compliance, thereby allowing companies to hire employees globally without establishing a legal entity in each country.

What functionalities does Atlas HXM provide for HR management?

Atlas HXM offers a comprehensive suite of HR management tools. This includes talent acquisition, performance management, and HR analytics to help streamline and enhance human resource operations.

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