What is an Employer of Record: A Clear Guide for Businesses

Global Work Guide
Global Work Guide
Published in
6 min readMar 27, 2024
Employer of Record Services explained

An Employer of Record (EOR) is a third-party organization that handles all the legal responsibilities and liabilities of employing staff. This arrangement is utilized by companies that are looking to hire employees in a country where they do not have a legal entity established. By leveraging the services of an EOR, organizations can compliantly employ workers without the need to navigate the complexities and regulatory burdens of setting up a foreign subsidiary.

The Employer of Record manages various critical employment tasks on behalf of the hiring company. These tasks include processing payroll, administering benefits, and ensuring compliance with local labor laws.

By doing so, the business using an EOR can focus on operational imperatives and strategic goals while confident that HR responsibilities are being expertly managed.

Engaging an Employer of Record has become increasingly popular as businesses expand globally. The EOR simplifies the employment process in new markets by acting as the legal employer, thus allowing companies to expedite market entry and reduce administrative overhead. This solution has proven vital for companies scaling their presence internationally or looking to test the waters in a new country without significant initial investment.

Definition of an Employer of Record

An Employer of Record (EOR) is an organization or entity that legally employs individuals on behalf of another company. This arrangement involves the EOR undertaking traditional employment responsibilities and liabilities.

The primary duties of an EOR include, but are not limited to:

  • Payroll: The EOR manages payroll processing and ensures compliance with tax laws.
  • Benefits: Administering employee benefits packages, including health insurance and retirement plans.
  • Employment Taxes: Accurately withholding and paying employment-related taxes to the appropriate authorities.
  • Compliance: Maintaining adherence to local and international labor laws, as well as immigration requirements.
  • Risk Management: EORs handle worker’s compensation, unemployment claims, and other employment-related risks.

Companies often use an EOR to facilitate expansion into new markets, especially where they do not have an established legal presence. This allows them to hire employees without setting up a local entity, which can be a complex and costly process. EORs typically work with all types of businesses, ranging from small startups to large multinational corporations.

The EOR relationship does not replace the client company’s role in day-to-day management of the workforce. The client company maintains control over the employees’ job duties, work locations, and performance management. The EOR simply acts as the official employer for legal and administrative purposes.

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Roles and Responsibilities

An Employer of Record (EOR) is an organization that handles the formal employment tasks for workers on behalf of another company. The EOR becomes the legal employer, taking on the responsibility for employment issues, compliance with labor laws, and other administrative functions.

Hiring and Onboarding

The EOR is tasked with managing the hiring process, which includes job postings, interviews, and candidate selection. They ensure that employee contracts are in line with local regulations. During onboarding, they handle documentation, work permits, and visa applications where necessary.

Employee Management

They are responsible for managing day-to-day employee relations and maintaining workplace policies. This includes overseeing benefit administration, time tracking, and absences, ensuring a smooth and professional employee experience.

Compliance with Labor Laws

EORs must ensure that all employment practices comply with each locality’s labor laws. This involves regular updates on legal changes and training programs to maintain legal compliance. They also manage risk mitigation related to employment law.

Payroll Processing

They process payroll in accordance with local wage laws, including hourly rates, salary payments, and overtime. The EOR’s role includes timesheet management and ensuring timely and accurate salary disbursement.

Tax Withholding and Reporting

The EOR is responsible for calculating and withholding the appropriate amount of taxes from employees’ paychecks. They also handle annual tax reporting, documentation, and ensure compliance with the Internal Revenue Service (IRS) or the respective country’s tax authority.

Advantages of Using an Employer of Record

Employers of Record (EORs) provide tangible benefits for organizations aiming to streamline human resource functions, reduce legal exposure, and venture into new markets. They serve as an invaluable partner, shouldering the complexities of employment compliance, taxation, and administration.

Expansion into New Markets

Quick market access: An Employer of Record can facilitate a company’s entry into new international markets without the need to establish a local entity. The EOR takes on the legal responsibility of employing staff in the target location, which can be significantly faster than registering a foreign subsidiary.

Local expertise: EORs possess in-depth knowledge of the local labor laws, taxation, and business customs. This ensures that the company complies with all regulations without the need to build this expertise in-house.

Risk Mitigation

Compliance with labor laws: Employers of Record maintain up-to-date knowledge of changing employment legislation, reducing the risk of non-compliance and associated penalties.

Liability reduction: The EOR assumes many of the legal employment liabilities, protecting the company from potential legal challenges related to their workers.

Cost Savings

No entity setup costs: By using an EOR, companies save on the substantial costs and time associated with setting up a legal entity in a new country.

Economies of scale: EORs often manage employees from multiple companies, allowing for shared resources and lower overall costs for benefits and insurance due to their bargaining power.

Efficiency in HR Processes

Streamlined onboarding: EORs have established processes for hiring and onboarding employees quickly and efficiently, reducing the administrative burden on companies.

Consolidated payroll and benefits: EORs consolidate payroll, tax filing, and benefits administration. This leads to increased process efficiency and ensures accurate and timely payments to employees.

Types of Employers of Record

Employers of Record (EOR) can be categorized based on the geographical scope of their services. They ensure compliance with local labor laws and take on the legal responsibility for employees.

Domestic EOR Services

Domestic EOR services operate within the employer’s country, managing issues like payroll, taxation, and employment regulations that are unique to that territory. They are essential for businesses that prefer to outsource HR responsibilities while focusing on core operations.

  • Services typically include:
  • Payroll processing: Accurate calculation and distribution of wages.
  • Tax withholding: Ensuring correct deductions for state and federal taxes.
  • Benefits administration: Handling health insurance, retirement plans, and other employee benefits.
  • Compliance: Maintaining adherence to local labor laws and regulations.

Global EOR Solutions

Global EOR solutions cater to companies employing workers in multiple countries, navigating the complexity of international labor laws. They are crucial for organizations looking to expand globally without setting up legal entities in every country.

  • Key offerings include:
  • International payroll services: Management of payroll across different countries, taking into account currency exchange rates.
  • Immigration and work permits: Assistance with obtaining necessary visas and permits for expatriates.
  • Global tax compliance: Addressing the intricacies of international taxation and avoiding double taxation.
  • Risk mitigation: Minimizing legal and financial risks associated with international employment.

Selecting an Employer of Record

In selecting an Employer of Record (EOR), one must consider their capability to manage employment responsibilities and compliance with local laws. The criteria used to evaluate potential EORs must be stringent to ensure effective and lawful personnel management.

Criteria for Evaluation

  • Expertise: Assess their knowledge in your industry and the specific regions where you require services. An EOR must be well-versed in local labor laws and employment regulations.
  • Services Offered: Ensure the EOR offers the full spectrum of services you need, such as payroll processing, tax withholding, and benefits administration.
  • Payroll Processing: Can they handle the complexity of your payroll needs?
  • Tax Compliance: Do they ensure accurate tax filings and withholdings?
  • Benefits Administration: Are they capable of managing employee benefits effectively?
  • Reputation: Research their track record and client testimonials. A reliable EOR should have a solid history of client satisfaction and service reliability.
  • Cost: Compare their service fees against the value and the range of services provided. An EOR’s cost structure should be transparent and align with their service offerings.

Due Diligence Process

The process of due diligence involves a thorough vetting of the EOR’s capacities and past performance.

  1. Verify Credentials: Confirm the EOR’s business licenses, certifications, and accreditations that validate their legitimacy and professional standing in the region.
  2. Check References: Speak with current and past clients to gather insights into their experiences with the EOR. Important aspects include responsiveness, accuracy, and problem-solving capabilities.
  3. Review Contracts: Scrutinize service agreements for clarity on roles, responsibilities, and liabilities. One must ensure there are no ambiguities regarding the scope of services and the termination process.

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