Hyperautomation: Welcome to the next generation of intelligent automation
Co-Author: Mayank Vora
LinkedIn: Deepesh Agarwal, Mayank Vora
RPA, or Robotic Process Automation, has been around for a while now and has helped businesses automate various tasks. Intelligent Automation is the combination of RPA and AI, But what if there was a way to automate even more, beyond just RPA and AI? This is where Hyperautomation comes in, and in this article, we’ll explore what it is and how it can benefit businesses.
According to Gartner research, the top technological trend for 2022 will be Hyperautomation. It is a synthesis of many automation technologies, including RPA, AI, ML, and OCR. With the aid of Task Mining and Process Mining, also aids businesses in the discovery phase. This is the top goal for industry goliaths like Microsoft and Google for their automation and cloud strategy, and tools like Uipath, Automation Anywhere, and BluePrism have already started working on it.
Do you know? Globant also offers a solution based on process mining called Navigate.
What is Hyperautomation?
It is the next level of process automation that goes beyond traditional Robotic Process Automation (RPA). Hyperautomation not only automates processes but also optimizes and improves them. This means that businesses can achieve greater efficiency and productivity with less human intervention. In addition, it can help businesses scale their operations quickly and efficiently.
Hyperautomation is the use of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to automate tasks that have traditionally been performed by humans. It has the potential to transform how work is done across a wide range of industries, from manufacturing and logistics to healthcare and financial services.
Hyperautomation can be achieved through different RPA tools like Uipath, and Blueprism, advanced OCR tools like Abby, AI/ML technologies, Process Mining, AR, and industry-based processing tools.
Life Cycle of Hyperautomation
Hyperautomation is an advanced technology that involves a cumbersome process from process identification to solution design, development, and deployment in production, as well as an evaluation of the business benefits.
Let’s see the different phases of Hyperautomation:
Understand Hyperautomation with an example
Businesses have recently begun to expand in many situations, necessitating the use of technology beyond rule-based RPA to address a variety of issues.
Let’s discuss a use case around HyperAutomation:
Health insurance is a significant industry in the USA, and its market value has increased significantly since the COVID outbreak. A broader provider network is necessary for the entire US health insurance market to function. With the help of this provider network, consumers and health insurance providers may communicate.
However, it is having trouble with workforce restrictions. Most service providers accept consumer forms that they can fill out by handwriting information or checkboxes. These provider forms are digitized either manually or with the use of RPA, although RPA has its own limitations when it comes to Optical character recognition(OCR), including concerns with accuracy and resolution.
It takes a lot of money, resources, and labor for the majority of large insurance firms to digitize these documents with their human workforce.
Thus, Hyperautomation appears. Some of the best OCR technologies are now being offered by Uipath and other for-profit solutions. For instance, Uipath introduced Document Understanding, a framework for reading various types of texts using AI and machine learning which solve this problem and reduce huge costs for such organizations.
Benefits of Hyperautomation
Hyperautomation has many benefits over traditional automation methods. It can help to speed up processes, improve quality and accuracy, reduce costs, and free up employees to focus on higher-value tasks.
It can help businesses in a number of ways. For example, it can be used to automatically identify and correct errors in data entry. It can also be used to create predictive models that can anticipate future needs or trends. Additionally, It can help with compliance by providing an audit trail of all automated processes.
As businesses strive to do more with less, many are turning to hyper-automation — a term coined to describe the use of advanced technologies to automate work at scale.
In a nutshell, the key benefits of hyper-automation could be:
• Digital Transformation (To Prioritize Tasks)
• Automation Opportunity (RPA)
• Faster Time to Market
• Increased Productivity and Improved Quality
• Auditing and Compliance
• Reduced Costs and Greater Scalability
• Analyzing Documents and process
Conclusion
Hypeautomation is driving the rapid evolution of the workplace of the future and it is the next step beyond RPA in terms of automating business tasks. It can automate entire processes, not just individual tasks, and it can do so across multiple platforms. This makes it much more powerful than RPA alone. If you’re looking to automate your business processes, Hyperautomation is the way to go.
It has a lot of advantages, but it’s important to keep in mind that it’s not a panacea. Making sure that technology is used ethically and responsibly is one of the issues that still need to be resolved. Hyperautomation, however, is a potent methodology that is revolutionizing the modern workplace. However, it’s critical to remain mindful of the bigger picture and be ready for what lies ahead.
